In Partnership With SelectHub
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Reliable
- Fair
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Lead Management
Analytics and Reporting
Account and Contact Management
Customer Service Management
Marketing Management
Telephony and Call Center Management
Sales Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Ease of Customization
Usability and Intuitiveness
Quality of Features
Breadth of Features
Business Value Created
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Also Featured in...
Task Management
Score 8.9
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Product Management
Score 8.9
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Project Management - Enterprise
Score 8.8
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Lead Management
Score 8.8
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Customer Relationship Management - Small Business
Score 8.7
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Objectives and Key Results
Score 8.6
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Real Estate Property Management
Score 8.0
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monday.com Reviews
Ryan S.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2023
Tool has lots of capabilities
Likeliness to Recommend
What differentiates monday.com from other similar products?
It has a lot of cool features that help create a better process. It can be overwhelming at times if you don't know how to use them though and kinda tough learning them.
What is your favorite aspect of this product?
It's easy to follow and create flows for project
What do you dislike most about this product?
The training and implementation of it.
What recommendations would you give to someone considering this product?
It has a lot of tools that will benefit your team if you learn to use them effectively but can get messy if you don't.
Pros
- Fair
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Less Generous
Please tell us why you think this review should be flagged.
Joy U.
- Role: Industry Specific Role
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2025
I highly recommend this product.
Likeliness to Recommend
What differentiates monday.com from other similar products?
The multiple views in one platform is a very distinguishing factor for me.
What is your favorite aspect of this product?
I like the visual interface and the fact that it's easy to learn.
What do you dislike most about this product?
It's a bit pricey especially for small startups.
What recommendations would you give to someone considering this product?
First go with the free trial before moving over to the commercial version.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
kibazzi P.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2025
My monday.com review.
Likeliness to Recommend
What differentiates monday.com from other similar products?
The product is simple to use and you can start using it straight out of the box without intense set up.
What is your favorite aspect of this product?
Creating projects is easy, creating tasks, and creating to-do lists is also easy and simple; you can get any type of report, whether resource-based or project-based, tools. This includes all. It's a great tool for keeping track of our project management tasks as part of our weekly compilation.
What do you dislike most about this product?
There are many such bugs. The workload view is not loading from the time allocation (which they rolled out forever). Once a project is checked out, previous and completed projects back up the autofill results so it's hard to find what you're trying to find quickly. Lately, tasks look like they have dependencies when they don't.
What recommendations would you give to someone considering this product?
Absolutely good product.
Pros
- Helps Innovate
- Saves Time
- Reliable
- Unique Features
Please tell us why you think this review should be flagged.
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