What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

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Awards & Recognition

monday.com won the following awards in the Lead Management category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
3% Neutral
95% Positive

Pros

  • Transparent
  • Helps Innovate
  • Respectful
  • Reliable

Feature Ratings

Average 85

Lead and Contact Categorization

87

Analytics and Reporting

86

Interaction Planning

85

Prospect Tracking

85

Lead Generation

85

Lead Distribution

84

Omni-Channel Communication Tracking

82

Vendor Capability Ratings

Average 81

Breadth of Features

84

Quality of Features

83

Usability and Intuitiveness

83

Business Value Created

83

Ease of Implementation

83

Ease of Data Integration

82

Ease of Customization

80

Availability and Quality of Training

79

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

monday.com Reviews

Lawrence G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

An amazing software for PMS.

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

I love to make new groups with new tasks and new subitems. There are already default classes that are allotted columns within the workspaces additionally the group. Google Drive and applications are great; It’s seamless and easy to feature my several docs and sheets to Monday. I really like the customizable side of the Monday boards – you’ll pretty much set up a board for all the world to best fit your needs! I also love the standing feature and automation; there are SO several ways in which you’ll automatize based on what you’re attempting to accomplish.

What is your favorite aspect of this product?

What I favor best about Monday is the ability to tag my co-workers once I write on aboard. Once I tag them it not solely provides notifications on my Monday dashboard, however, it also sends an email to my co-workers notifying them that they have been mentioned. I favor that I will color coordinate the titles and add multiple standing varieties moreover as custom notifications and public links to boards. I like that I can build boards personal to some team members and every team member’s dashboard is totally different and created with their tasks in mind.

What do you dislike most about this product?

Sometimes it will be exhausting to search out previous notes, mentioned or activities done on Monday. Most of the time I even have to search archives of recent boards, the search bar would be a much better way to try to determine past events to reference. This could produce much confusion, however, sub-items to the sub-items would help. A number of the templated workspaces for various roles can be improved.

What recommendations would you give to someone considering this product?

Monday.com is one of the simplest project management solutions within the market. Being web-based it’s easy to use and also the additional team members you get onto the platform, the higher it is.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Mark R.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Powerful project management software"

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

the program has good customer service has many interesting features, that's how it differs from other programs.

What is your favorite aspect of this product?

Monday.com is a great place to keep everyone in the loop on the status of a project. It saves time and guarantees that no one is left in the dark by providing frequent updates to the whole team. Project administration is simplified by the easy addition of modifications to each individual work, which improves overall functionality. Previously, I've tried a few different project management tools, but Monday.com is by far the best.

What do you dislike most about this product?

To be honest, I just have a few quibbles with it, since it is otherwise wonderful and quite easy to use. I believe that developers should continue to concentrate on the user experience and put the customer at the center of their functionality. An outline is produced around each cell when you export Excel files, and when you move them about, the formatting becomes a little wonky. In the chat features, it's not always apparent which comments are major updates.

What recommendations would you give to someone considering this product?

When compared to other project management software, this product goes above and beyond to ensure that everyone on your team is involved in the creation of this program so that everyone understands all of the settings that will make you feel heard and more confident with its usage.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Effective Service

Deleecia C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"It's been great to use Monday.com!"

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

It is more affordable than other programs.

What is your favorite aspect of this product?

The Monday.com dashboard is the stuff that dreams are made of when it comes to productivity. In all candor, the Monday.com toolset does not have any limitations on what you and your team are capable of programming with it. On the other hand, things will go smoothly once your staff has been used to the degree of control and thoroughness that Monday.com provides. I think it's so great that there is a template for anything that you may possibly need to perform at any given time. I make use of this in order to monitor the progress of client projects.

What do you dislike most about this product?

Because there is such a broad range of possible arrangements for Monday, it is possible that it will take you some time before you are able to get your workplace to appear just the way you want it to. You are in luck since Monday.com provides an abundance of information that will instruct you on how to customize Monday to meet your specific requirements.

What recommendations would you give to someone considering this product?

Monday.com is unlike any other application I've used for organizing, collaboration, and making work more enjoyable. It also replaces several other project management software, I've discovered. Changing your productivity software may be difficult, so switching gradually is generally the best solution. You should manage Monday.com alone at first, then gradually introduce it to your team. The degree of control and user-friendly features will likely make the transfer less of a hassle and more of a relief.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

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