What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

4% Negative
8% Neutral
88% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Respectful

Feature Ratings

Average 82

Collaboration

88

Activity and Workflow Management

86

Lead Management

86

Account and Contact Management

83

Analytics and Reporting

83

Customer Service Management

82

Marketing Management

81

Sales Management

81

Quote Contract and Proposal

80

Telephony and Call Center Management

80

Mobile

78

Vendor Capability Ratings

Average 80

Breadth of Features

84

Ease of Customization

83

Quality of Features

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Implementation

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Ease of IT Administration

79

Availability and Quality of Training

78

Vendor Support

75

monday.com Reviews

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Perfect for project management

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

suman r.

  • Role: Finance
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use, awesome user interface

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

easy to use, easy optimization

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

There are many software applications that do not integrate with Monday, which makes it impossible to communicate between the two.

What recommendations would you give to someone considering this product?

have more and more software with you to integrate

Pros

  • Saves Time
  • Generous Negotitation
  • Transparent
  • Reliable

Sara C.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Amazing for streamlining and collaboration

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com is very user friendly, utilizing colorful boards and cards that make project tracking and management more intuitive and emphasizes collaboration through features like comments, file sharing, and @mentions, promoting real-time communication within the context of tasks and projects.

What is your favorite aspect of this product?

The high level of customization available in Monday.com is a great plus. You can adapt the platform to your workflows, creating boards and views that match your unique project management needs.

What do you dislike most about this product?

Monday.com to be relatively expensive, especially as the number of users increases. The pricing model may not be suitable for smaller teams or organizations with budget constraints.

What recommendations would you give to someone considering this product?

Take Advantage of Trials and Demos: Utilize free trials or demos offered by Monday.com to explore the platform hands-on and test the features relevant to your workflow and evaluate how well they meet your requirements.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Inspires Innovation

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