

In Partnership With SelectHub

What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Activity and Workflow Management
Analytics and Reporting
Account and Contact Management
Customer Service Management
Sales Management
Quote Contract and Proposal
Marketing Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 8.9
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Task Management
Score 8.9
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Project Management - Enterprise
Score 8.9
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Lead Management
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Objectives and Key Results
Score 8.6
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monday.com Reviews

Sara C.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2023
Amazing for streamlining and collaboration
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday.com is very user friendly, utilizing colorful boards and cards that make project tracking and management more intuitive and emphasizes collaboration through features like comments, file sharing, and @mentions, promoting real-time communication within the context of tasks and projects.
What is your favorite aspect of this product?
The high level of customization available in Monday.com is a great plus. You can adapt the platform to your workflows, creating boards and views that match your unique project management needs.
What do you dislike most about this product?
Monday.com to be relatively expensive, especially as the number of users increases. The pricing model may not be suitable for smaller teams or organizations with budget constraints.
What recommendations would you give to someone considering this product?
Take Advantage of Trials and Demos: Utilize free trials or demos offered by Monday.com to explore the platform hands-on and test the features relevant to your workflow and evaluate how well they meet your requirements.
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Brandi A.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jul 2023
Monday.com is a great collaboration tool.
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday.com has an Apple desktop app. That is nice because there are not a lot for collaboration tools.
What is your favorite aspect of this product?
I like the project management features.
What do you dislike most about this product?
I don't remember anything that I didn't like about this product.
What recommendations would you give to someone considering this product?
I do recommend Monday.com to anyone.
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Eanca C.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Mar 2023
User friendly but no service call nr
Likeliness to Recommend
What differentiates monday.com from other similar products?
The easiness to use and how easy it makes collaborating in cross functional teams
What is your favorite aspect of this product?
Collaborations, tagging people on tasks and the reports of what has been completed and whats left
What do you dislike most about this product?
the reminders
What recommendations would you give to someone considering this product?
Works wonders for small teams
Pros
- Continually Improving Product
- Includes Product Enhancements
- Helps Innovate
- Reliable
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.
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