In Partnership With SelectHub
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Activity and Workflow Management
Analytics and Reporting
Account and Contact Management
Customer Service Management
Sales Management
Quote Contract and Proposal
Marketing Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 8.9
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Task Management
Score 8.9
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Project Management - Enterprise
Score 8.9
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Lead Management
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Objectives and Key Results
Score 8.6
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monday.com Reviews
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Great Product That Can Mold to Anything
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Cons
- Charges for Enhancements
- Less Efficient Service
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Elizabeth R.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Feb 2023
Features are useful but not the best.
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday fuels collaboration and provides live tracking of leads and prospects. It has a helpful tagging feature to alert teammates of any updates or tasks.
What is your favorite aspect of this product?
I appreciate the visuals of Monday and the charts it organizes prospects and contacts into.
What do you dislike most about this product?
It is difficult to integrate and sync contacts. You are also unable to track leads' responses to emails.- you must manually note this.
What recommendations would you give to someone considering this product?
Research your email marketing tools and make sure Monday.com connects properly, so you don't have to sync contacts or make notes twice.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Caring
Please tell us why you think this review should be flagged.
Bethany I.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Great for sharing, modifying, and communicating
Likeliness to Recommend
What differentiates monday.com from other similar products?
Within my company, monday.com has become indispensable because of the ease with which it facilitates document storage, distribution, and collaboration. It has one of the most excellent interfaces of any tool and is accessible from any computer or mobile device. At the same time, it's nice to have the option to create backups, the ability to work together on documents and see who made what changes make this tool genuinely remarkable.
What is your favorite aspect of this product?
Everything about monday.com has been helpful, and I love it. I appreciate how effectively it functions on mobile devices and how easily I can create and manage to-do lists, take notes, export spreadsheets, and save all of my related papers in one convenient location. It's great that you can quickly share files in a conversation and get updates on any changes made to a document you've worked on.
What do you dislike most about this product?
Options for customization are limited. Almost everything will be formatted if you export a monday.com spreadsheet to Excel that has formulas applied to it.
What recommendations would you give to someone considering this product?
We hoped it would be all in terms of resiliency, data security, and teamwork facilitation, so we're glad we went with it. It's a versatile tool that can be used in a wide variety of settings and is well-suited to the needs of almost any business. It allows for more seamless collaboration by bringing disparate teams together on a unified platform where data can be safely saved and exported in several formats. Give it a shot; you won't be sorry.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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