What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 81

Collaboration

85

Lead Management

84

Activity and Workflow Management

84

Analytics and Reporting

82

Account and Contact Management

82

Customer Service Management

79

Sales Management

79

Quote Contract and Proposal

78

Marketing Management

78

Telephony and Call Center Management

76

Mobile

73

Vendor Capability Ratings

Average 80

Breadth of Features

85

Ease of Customization

83

Quality of Features

82

Ease of Implementation

82

Usability and Intuitiveness

81

Business Value Created

81

Product Strategy and Rate of Improvement

79

Ease of IT Administration

78

Ease of Data Integration

78

Availability and Quality of Training

77

Vendor Support

73

monday.com Reviews

Rashmeet K.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Good for internal and external communication

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

monday.com makes it very easy to communicate within the team, track projects, allocate tasks and attach documents. At the same time, it is also very helpful in communication and collaborating with the clients. We can host discussions with the clients and document all communication at one place.

What is your favorite aspect of this product?

The way in which monday.com is structured is very helpful. We can easily make hierarchy of things within different boards and folders. The dashboard creation is also very clean and user friendly. It also integrates well with other software like Slack.

What do you dislike most about this product?

I have still not been able to explore all the features of monday.com since it is very vast. I want to do a lot of things and have a lot of ideas on how I want to present my project details but I am still exploring the software. I wish it was more intuitive.

What recommendations would you give to someone considering this product?

You should definitely go ahead and try this software. It is going to make project management very smooth. Discussions and documentations would become very easy. Go through the training videos and you will keep learning about the range of features offered by monday.com.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mario K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Monday.com for day-to-day management

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com could be classified as a work management tool, but it really goes much further, it is used in our small business to keep better control of the planned tasks and evaluate their follow-up according to the requirements they have, in short, it has different spreadsheets that can be easily customized, in addition, it keeps the progress online giving space for other workers to intervene in the tasks.

What is your favorite aspect of this product?

It provides an incredible facility for communication between work teams that manage the same objectives, thus promoting the development of tasks. The statistical organization that it has provides a lot of security since we can obtain the data of our progress in real time, this helps a lot for the constant evaluation of the performance. Monday.com is an extremely easy to use tool, with a very intuitive interface that adapts very easily to each employee of our company.

What do you dislike most about this product?

It is not so easy to embed videos in the charts which can be useful to provide information to other employees about the tasks being performed. It would be quite useful to have more variety in the organization of ideas or to be able to change their visual order. After uploading a file it is not possible to edit its name or to see the date it was uploaded, which can cause clutter when it comes to finding the data.

What recommendations would you give to someone considering this product?

In our experience it was very easy to configure and use, and in a short time with the help of technical support we were able to develop it throughout the company, increasing our efficiency in each of the processes and tasks that were carried out in it, even employees consider it part of their day to day in the company.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Acts with Integrity

priyank s.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Project collaboration that is adaptable

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

It is really beneficial to our company to be able to know who is doing what. Monday gives us the opportunity to edit the columns in order to define the various jobs and assign persons to those tasks. I like how team members are notified when a task is assigned to them or when changes are made, so we don't have to follow up every time we make an edit on Monday.

What is your favorite aspect of this product?

It has a really beautiful appearance, which makes it a pleasure to use. It's also very customizable, and integrations are simple to set up. It assists me in staying organized by providing a clear snapshot of my projects and assignments. I normally use it alone myself, but I'm hoping to add other group members soon to make it less lonely. The sleek style and easy-to-find buttons for filling out your workplace are fantastic. Other programs can also be integrated to make your life simpler. Overall, Monday.com is a fantastic piece of organizational software.

What do you dislike most about this product?

It does have some overlap with other existing tools, which causes some confusion, but this is more of a result of using multiple tools that can do similar things.

What recommendations would you give to someone considering this product?

The visual board display and user interface allow me to keep track of impending and finished events. Furthermore, being able to filter the results by individual saves me a lot of time.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

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