

In Partnership With SelectHub

What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Activity and Workflow Management
Analytics and Reporting
Account and Contact Management
Customer Service Management
Sales Management
Quote Contract and Proposal
Marketing Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 8.9
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Task Management
Score 8.9
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Project Management - Enterprise
Score 8.9
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Lead Management
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Objectives and Key Results
Score 8.6
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monday.com Reviews
Paras J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Fantastic Project And Tasks Management Tool
Likeliness to Recommend
What differentiates monday.com from other similar products?
To identify who is in charge of each point, you can assign responsibilities to specific people. It is simple to use and makes keeping track of things so much easier. similar to how each work and complicated project are managed through automation and transparency.
What is your favorite aspect of this product?
For a project with many moving pieces, it helps to keep track of the priorities and changes for each item. While various team members concentrate on various aspects of a single assignment, they are all able to make any necessary adjustments since they have access to the most recent version of that work.
What do you dislike most about this product?
The data that is imported from Excel needs to be cleaned up. The data is useless if someone on your team does not use it. The fact that each board is a "workspace" with equal value bothers me. To construct a project plan for each different team, you should ideally be able to divide a project's workspace into subteams.
What recommendations would you give to someone considering this product?
The nicest aspect of Monday is its simplicity. Setting up different formats and color-coding them is simple. Drag and dropping make it simple to create the desired format or order.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Vendor Management
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Nov 2022
Customer support and scalability needs improvement
Likeliness to Recommend
Cons
- Inhibits Innovation
- Slower Product Innovation
- Under Delivered
Please tell us why you think this review should be flagged.

Juliana M.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2022
Offers in-application automations
Likeliness to Recommend
What differentiates monday.com from other similar products?
Incredibly helps teams manage their tasks and workflows. Coupled with an attractive interface and a high level of customization. You can invite external guests to join your meeting. With standard, you get the timeline, calendar and map views that are missing in the basic plan. This level includes advanced search, but no time tracking. For any of Monday.com's plans and for any number of people, you can choose to pay monthly, annually or for two years at a time, with deeper discounts for longer commitments.
What is your favorite aspect of this product?
It has a modern interface and is fairly easy to use. You have to pay for an account. You'll have to look at the detailed pricing rubric to find out exactly how much, as prices are based on the number of people on the team, the level of service, and the length of the engagement.
What do you dislike most about this product?
Their pricing plans are a bit confusing, 14-day trial seems a bit short to me, Adobe product integration is limited to FinalCutPro and Illustrator I believe. It would be ideal for them to implement it across the suite, but I guess that's on the horizon. A bit complex for a new user, which everyone should understand for software with a broader and deeper service capability.
What recommendations would you give to someone considering this product?
More like a collection of highly customized spreadsheets in which all members of a team record the tasks they need to complete and update them with status reports and other relevant information. In this way, each team member can see all active tasks and their progress, making it easy to pass work from one person to another or to jump quickly if someone is suddenly unavailable; it is very intuitive, the templates provide an excellent starting point for each user.
Pros
- Helps Innovate
- Reliable
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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