What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

4% Negative
8% Neutral
88% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Respectful

Feature Ratings

Average 82

Collaboration

88

Activity and Workflow Management

86

Lead Management

86

Account and Contact Management

83

Analytics and Reporting

83

Customer Service Management

82

Marketing Management

81

Sales Management

81

Quote Contract and Proposal

80

Telephony and Call Center Management

80

Mobile

78

Vendor Capability Ratings

Average 80

Breadth of Features

84

Ease of Customization

83

Quality of Features

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Implementation

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Ease of IT Administration

79

Availability and Quality of Training

78

Vendor Support

75

monday.com Reviews

Akshara S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Excellent For Project Management And Solve Problem

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

It streamlines processes, encourages responsibility, and provides information rapidly to those who require it. Monday is typically my response when someone asks how to present workflows in an understandable manner.

What is your favorite aspect of this product?

I enjoy adaptability. One day I may need to design a form for jotting down ideas, and the next I may require a process board for product management. I could then wish to use the incredibly beneficial integration they provide to keep track of my Jira tickets. several options.

What do you dislike most about this product?

It might be challenging to conceal some of the information that is displayed on a board, so you occasionally need to get inventive and come up with complex solutions. Additionally, posting a single update to linked or repeated things is not recommended if you need to edit several items on various boards at once, especially if there are attachments involved.

What recommendations would you give to someone considering this product?

Utilizing Monday.com is quite simple, and there is a tonne of ready-made layouts to choose from. Working together with others and communicating directly within the app is quite simple.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Fair

Paras J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic Project And Tasks Management Tool

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

To identify who is in charge of each point, you can assign responsibilities to specific people. It is simple to use and makes keeping track of things so much easier. similar to how each work and complicated project are managed through automation and transparency.

What is your favorite aspect of this product?

For a project with many moving pieces, it helps to keep track of the priorities and changes for each item. While various team members concentrate on various aspects of a single assignment, they are all able to make any necessary adjustments since they have access to the most recent version of that work.

What do you dislike most about this product?

The data that is imported from Excel needs to be cleaned up. The data is useless if someone on your team does not use it. The fact that each board is a "workspace" with equal value bothers me. To construct a project plan for each different team, you should ideally be able to divide a project's workspace into subteams.

What recommendations would you give to someone considering this product?

The nicest aspect of Monday is its simplicity. Setting up different formats and color-coding them is simple. Drag and dropping make it simple to create the desired format or order.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Customer support and scalability needs improvement

Likeliness to Recommend

3 /10

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Under Delivered

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