

In Partnership With SelectHub

What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Activity and Workflow Management
Analytics and Reporting
Account and Contact Management
Customer Service Management
Sales Management
Quote Contract and Proposal
Marketing Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 8.9
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Task Management
Score 8.9
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Project Management - Enterprise
Score 8.9
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Lead Management
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Objectives and Key Results
Score 8.6
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monday.com Reviews

Dio (Dionisios) F.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Monday.com features real-time updates
Likeliness to Recommend
What differentiates monday.com from other similar products?
More and more companies are recognizing the importance of project management to help them achieve long-term business objectives. Project management can go beyond delivering on time, on budget and within the scope of a temporary effort. Business leaders are realizing that by aligning project management with their business strategy, they can achieve organizational goals and desired performance.
What is your favorite aspect of this product?
Achieving these goals is made easier by the digital tools available called project management software. Web-based PM platforms such as Monday.com have enabled project teams to collaborate easily and deliver quality results more efficiently. They can perform tasks correctly and properly the first time because project management platforms have integrated communication systems. Each team member can have the right information they need when they need it to complete their tasks. In addition, some platforms allow external communication with guests, such as clients or contractors, to make collaboration easier and work according to requirements.
What do you dislike most about this product?
Difficulty controlling time and expenses. Some users find it difficult to control the time of each task and the cost of all related tasks for a particular client. Also, does not have a Gantt chart or plan to have one. Limited mobile application. Some complain that the mobile app, particularly the native iPhone app, does not update well. The dashboards do not have an equivalent view in the mobile app, and users are unanimous that the mobile app should be much better.
What recommendations would you give to someone considering this product?
It is a collaboration and project management software to help teams plan, manage and track work. It is a very visual app where users can add team members, assign tasks, create workflows and track progress from a central view. By using Monday, teams can stay on top of all their work, regardless of the size and complexity of their projects and tasks. They are able to organize work and projects that are relevant to their business. The software improves visibility into the work, allowing everyone involved to work closely together to overcome challenges and create a synergy that improves team performance.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.

Jake G.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
Definitely the best aspect of our business tech.
Likeliness to Recommend
What differentiates monday.com from other similar products?
It has much more back end coding for users that allows it to have wider breadth of application.
What is your favorite aspect of this product?
The ability to read-write application decisions from inside the software.
What do you dislike most about this product?
Could be construed to be a bit inferior in intelligence computing.
What recommendations would you give to someone considering this product?
monday.com has been our saving grace and we rely on it for many aspects of our business! Give it a try and see if it fits your needs.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Penelope s.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Versatile and customizable project management tool
Likeliness to Recommend
What differentiates monday.com from other similar products?
It's helps alot in tracking and monitoring each project progress. Team within different departments can be able to collaborate on a particular project using this application. It's has a highly customizable architecture in order to fit in to our projects needs. They aslo have a great pricing model which is very fair for any company size.
What is your favorite aspect of this product?
New great features are added constantly while improving the new ones. Easy to customize to fit in our different projects needs. Reliable customer support team which very fast when sorting out our issues. It's fair cheap compared to other products inthe market.
What do you dislike most about this product?
We fully satisfied with services offered by this product so far. No dislike.
What recommendations would you give to someone considering this product?
It's a cheaper project management product compared to other applications inthe market. Reliable and fast customer support team. Highly customizable to fit into our different projects needs. Easy to configure and implement.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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