In Partnership With SelectHub
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Activity and Workflow Management
Analytics and Reporting
Account and Contact Management
Customer Service Management
Sales Management
Quote Contract and Proposal
Marketing Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 8.9
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Task Management
Score 8.9
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Project Management - Enterprise
Score 8.9
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Lead Management
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Objectives and Key Results
Score 8.6
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monday.com Reviews
Jen M.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2022
Initial confusion regarding setas, but efficient!
Likeliness to Recommend
What differentiates monday.com from other similar products?
Automation! As busy as life gets, more and more tasks are set up to be automated. This alleviates workload and helps move productivity along, without worrying if anything fell through the cracks. I have used several other platforms in the past, each with their own pros and cons. However, Monday seems to be the one I am sticking with for now. While it is definitely pricier than I would like, the features outweigh the cost.
What is your favorite aspect of this product?
Workspaces! I can set up multiple workspaces and invite different members to each one. This allows me to separate work based on clients, which is perfect. I can assign team members a seat or simply make them viewers, which is excellent. I will say that the interface isn't exactly intuitive, however, the learning curve is luckily not that steep.
What do you dislike most about this product?
Seat allowance. When paying for seats, you only have the options they have preselected for you. I only have two assigned seats, yet I pay for three because that is where their plans start. The cost starts to add up if you try upgrading to one of their higher-tiered plans, regardless if you have a third member actually using the seat allocation. This is definitely best for larger teams, maybe not freelancers or single-employee businesses.
What recommendations would you give to someone considering this product?
I would say that based on the number of seats you are going to need, it may be best to look elsewhere. However, if you are going to be using 3 or more seats, then this product is incredibly efficient. There are multiple views and each team member can customize how their dashboard looks which is great for being able to prioritize assigned tasks and/or deadlines. There are apps for both your desktop and mobile, which is great for those who will be using this consistently. Browser access is great as well for those who only need this sporadically or possibly when using a different computer than the one they use daily.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Suman S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2022
I absolutely love monday.com!
Likeliness to Recommend
What differentiates monday.com from other similar products?
The user-friendliness and customization are what really sets monday.com apart from other similar products. I also really appreciate the ability to add tasks to specific days.
What is your favorite aspect of this product?
My favorite aspect of monday.com is the user-friendliness. I also really appreciate how customizable it is.
What do you dislike most about this product?
I don't have anything that I dislike about monday.com. I absolutely love it!
What recommendations would you give to someone considering this product?
I would recommend monday.com to anyone who is looking for a user-friendly, customizable task management app.
Pros
- Reliable
- Unique Features
- Inspires Innovation
- Transparent
Please tell us why you think this review should be flagged.
AHSAN H.
- Role: Sales Marketing
- Industry: Chemicals
- Involvement: Business Leader or Manager
Submitted Jan 2022
Easy to use
Likeliness to Recommend
What differentiates monday.com from other similar products?
Easy to use and make availability for to communicate
What is your favorite aspect of this product?
HR, Sales and Marketing and Inventory tracking
What do you dislike most about this product?
Yet not found consistency
What recommendations would you give to someone considering this product?
HR relation ship
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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