What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
87%
Negotiation and Contract:
80%
Conflict Resolution:
89%
Strategy & Innovation:
85%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

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Bar chart with 10 data series.
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3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 81

Collaboration

85

Lead Management

84

Activity and Workflow Management

84

Analytics and Reporting

82

Account and Contact Management

82

Customer Service Management

79

Sales Management

79

Quote Contract and Proposal

78

Marketing Management

78

Telephony and Call Center Management

76

Mobile

73

Vendor Capability Ratings

Average 80

Breadth of Features

85

Ease of Customization

83

Quality of Features

82

Ease of Implementation

82

Usability and Intuitiveness

81

Business Value Created

81

Product Strategy and Rate of Improvement

79

Ease of IT Administration

78

Ease of Data Integration

78

Availability and Quality of Training

77

Vendor Support

73

monday.com Reviews

Divneet S.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easiest product to use of its kind

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

simplicity and ease of use as well as overall value

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

The UI is what i like the least

What recommendations would you give to someone considering this product?

There is no need to overcomplicate initial implementation, it is very customizable to your needs.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Caring

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Vendor's Interest First

Alexander G.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

A powerhouse tool!

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

Whether you’re managing projects, tracking sales leads, or organizing marketing campaigns, monday.com adapts to various use cases.

What is your favorite aspect of this product?

I find the platform’s interface easy to navigate. The visual boards, columns, and cards make it straightforward to organize tasks and projects.

What do you dislike most about this product?

Users occasionally express the need for more granular control over permissions and access rights within boards and projects.

What recommendations would you give to someone considering this product?

Remember that every team’s needs are unique, so take the time to explore and assess whether monday.com aligns with your goals.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Gabriela C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Great Features

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Automation, integrations and design

What is your favorite aspect of this product?

the task automation

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

Explore the features for more value, otherwise its the same as other similar products

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Continually Improving Product

Cons

  • Commodity Features

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