What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

4% Negative
7% Neutral
89% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 82

Collaboration

89

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

84

Account and Contact Management

82

Customer Service Management

81

Marketing Management

81

Telephony and Call Center Management

80

Sales Management

80

Quote Contract and Proposal

79

Mobile

79

Vendor Capability Ratings

Average 81

Breadth of Features

84

Ease of Customization

84

Quality of Features

83

Usability and Intuitiveness

82

Business Value Created

82

Ease of Implementation

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

76

monday.com Reviews

Chirag A.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Superior Product

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

Ease of use

What is your favorite aspect of this product?

Features and productivity

What do you dislike most about this product?

User Interface could be better

What recommendations would you give to someone considering this product?

Good product for Startups and SMEs

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Ingrid N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Divneet S.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easiest product to use of its kind

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

simplicity and ease of use as well as overall value

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

The UI is what i like the least

What recommendations would you give to someone considering this product?

There is no need to overcomplicate initial implementation, it is very customizable to your needs.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Caring

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Vendor's Interest First

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