In Partnership With SelectHub
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Activity and Workflow Management
Analytics and Reporting
Account and Contact Management
Customer Service Management
Sales Management
Quote Contract and Proposal
Marketing Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 8.9
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Task Management
Score 8.9
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Project Management - Enterprise
Score 8.9
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Lead Management
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Objectives and Key Results
Score 8.6
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monday.com Reviews
Sharon N.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jan 2024
Monday meets our business requirements
Likeliness to Recommend
What differentiates monday.com from other similar products?
With Monday.com, you can have both customer relationship tools and social media management in one dashboard, which makes work more efficient and easier to perform. The support team is also willing to help any time we face challenges.
What is your favorite aspect of this product?
I like the social media integration because it makes it easy for me to manage social media platforms from one dashboard and to communicate with leads more easily, that I easily turn into customers. Also, the tool has analytic reporting, which makes it easy for me to create a shareable report that I can share with other marketing team to find how we can market our products and from which channel
What do you dislike most about this product?
When data grows much more, the software becomes too slow to load, especially when connected to a poor internet connection, something they should look into and apply a fix to. Also, the UI needs a lot of improvement since more modules are stacked together, which makes navigation more difficult than it would.
What recommendations would you give to someone considering this product?
This is a professional CRM tool worthy a trial, trusted by more business and comes with premier support from the support team through live chat and emails, so you do not worry about any technical issue.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
rahul c.
- Role: Operations
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Dec 2023
An Intuitive UI with a small learning curve
Likeliness to Recommend
What differentiates monday.com from other similar products?
ITS UI, Is intuitive, Ease of learning for a Non IT professionals like Sales
What is your favorite aspect of this product?
Project and Task Management
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
IN terms of comparison between Asana, Jira, Trello and Monday.com, I would say go with Monday.com
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Nathalie G.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Oct 2023
Really Easy to use! Very friendly
Likeliness to Recommend
What differentiates monday.com from other similar products?
The easy way to use it. You don't have to be a developer in order to use it and you can add rows, automate, report, and all in just 1 click.
What is your favorite aspect of this product?
My favorite aspect is that we have a lot of views for the same board: Graphic, Kanban, Gantt.
What do you dislike most about this product?
Customer Support in my opinion is not the best
What recommendations would you give to someone considering this product?
its a great tool but you have to learn how to use it by yourself
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
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