In Partnership With SelectHub
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Activity and Workflow Management
Analytics and Reporting
Account and Contact Management
Customer Service Management
Sales Management
Quote Contract and Proposal
Marketing Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 8.9
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Task Management
Score 8.9
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Project Management - Enterprise
Score 8.9
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Lead Management
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Objectives and Key Results
Score 8.6
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monday.com Reviews
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Apr 2023
Easy to use and efficient
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
Ajuzieogu G.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2025
Great for team collaboration not for reporting
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday.com stands out due to its user-friendly interface, which simplifies adoption for teams of all sizes. The platform offers highly customizable workflows, allowing teams to tailor their processes as needed. With a strong emphasis on visual project management, tools like timelines, boards, and Gantt charts make tracking progress intuitive. Extensive integrations with third-party apps help businesses connect their workflows across various platforms. This combination of simplicity, flexibility, and powerful integrations gives Monday.com a unique edge over other project management tools.
What is your favorite aspect of this product?
One of my favorite aspects of Monday.com is its customizable workflows, which allow teams to adapt the platform to meet their unique needs. The visual project boards, Gantt charts, and timelines make it easy to track tasks and monitor progress at a glance. What I also appreciate is the platform’s real-time tracking feature, ensuring everyone stays on the same page. Its user-friendly interface makes onboarding seamless, while its collaboration tools promote efficient teamwork. I also love that Monday.com offers a lot of flexibility through integration with other apps, making it a great choice for various businesses. The level of customization
What do you dislike most about this product?
One thing I don’t like about Monday.com is the cost, especially for smaller teams or businesses, as the premium features are locked behind higher-tier plans. Some of the advanced features can feel overwhelming for beginners, and the limited reporting options in the basic plan make it harder to gain insights. Customizing workflows also comes with a learning curve, which could be a challenge for new users. Additionally, the mobile app could be more refined, and at times, customer support is slow to respond when issues arise
What recommendations would you give to someone considering this product?
For anyone thinking about using Monday.com, it’s awesome for teams needing visual tracking tools and customizable workflows. However, the pricing can be steep once you need more advanced features. I’d recommend starting with the free version to get a feel for it. Be prepared for some setup time though, especially if you're not familiar with project management software.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Caring
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Maureen O.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Vendor Management and Renewal
Submitted Dec 2024
Great software
Likeliness to Recommend
What differentiates monday.com from other similar products?
It's resource management
What is your favorite aspect of this product?
It's ability to boost team's alignment and efficiency
What do you dislike most about this product?
I love everything about the software
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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