In Partnership With SelectHub
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on monday.com.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
94 Plan to Renew
3
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Lead Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Marketing Management
Sales Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 8.9
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Task Management
Score 8.9
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Project Management - Enterprise
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.8
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Objectives and Key Results
Score 8.8
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Lead Management
Score 8.8
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Real Estate Property Management
Score 8.1
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monday.com Reviews
Whitney R.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jun 2023
Really wonderful CRM! Crazy amount of features
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday.com is HIGHLY customizable and easier to create from the ground up compared to similar products. It does take a while to get the hang of automations and how you want the platform to work for your business, but once you do it's invaluable.
What is your favorite aspect of this product?
My favorite aspect is the functionality. We've utilized this product which has now turned into the hub for our entire operation.
What do you dislike most about this product?
I think the mobile app could be more user friendly.
What recommendations would you give to someone considering this product?
I would recommend as much training as they can get from Monday's support team. I would also recommend asking other business owners how they use Monday.com, and doing some research on tutorials to see how others use the platform.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
kibazzi P.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2025
My monday.com review.
Likeliness to Recommend
What differentiates monday.com from other similar products?
The product is simple to use and you can start using it straight out of the box without intense set up.
What is your favorite aspect of this product?
Creating projects is easy, creating tasks, and creating to-do lists is also easy and simple; you can get any type of report, whether resource-based or project-based, tools. This includes all. It's a great tool for keeping track of our project management tasks as part of our weekly compilation.
What do you dislike most about this product?
There are many such bugs. The workload view is not loading from the time allocation (which they rolled out forever). Once a project is checked out, previous and completed projects back up the autofill results so it's hard to find what you're trying to find quickly. Lately, tasks look like they have dependencies when they don't.
What recommendations would you give to someone considering this product?
Absolutely good product.
Pros
- Helps Innovate
- Saves Time
- Reliable
- Unique Features
Please tell us why you think this review should be flagged.
Ezenwafor A.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Vendor Management and Renewal
Submitted Apr 2025
An outstanding CRM that can help you optimize work
Likeliness to Recommend
What differentiates monday.com from other similar products?
Easy to use interphase
What is your favorite aspect of this product?
The follow up structure
What do you dislike most about this product?
Absolutely nothing
What recommendations would you give to someone considering this product?
Subscribe the highest package
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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