What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 81

Collaboration

85

Lead Management

84

Activity and Workflow Management

84

Analytics and Reporting

82

Account and Contact Management

82

Customer Service Management

79

Sales Management

79

Quote Contract and Proposal

78

Marketing Management

78

Telephony and Call Center Management

76

Mobile

73

Vendor Capability Ratings

Average 80

Breadth of Features

85

Ease of Customization

83

Quality of Features

82

Ease of Implementation

82

Usability and Intuitiveness

81

Business Value Created

81

Product Strategy and Rate of Improvement

79

Ease of IT Administration

78

Ease of Data Integration

78

Availability and Quality of Training

77

Vendor Support

73

monday.com Reviews

Damilare A.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Powerful tool, best fit for my workflow

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

monday.com stands out due to its highly visual and customizable interface. Its Collaboration Focus, integration capacity, automation and ease of use make project management and team collaboration more intuitive.

What is your favorite aspect of this product?

My favorite aspect is the ease of creating columns as well as the AI automation features.

What do you dislike most about this product?

The pricing structure is a drawback, especially for small and upcoming startups.

What recommendations would you give to someone considering this product?

Ensure monday aligns with your needs, start small, make use of templates and leverage the platform training for efficient usage.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Kory L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

It was a helpful tool, but not enough to keep

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

It can be used as an all-in-one tool, But only if the features/functionality work with your process.

What is your favorite aspect of this product?

The task management flow.

What do you dislike most about this product?

The User Interface.

What recommendations would you give to someone considering this product?

Always signup for the free trial and take time testing it out.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Respectful

Cons

  • Vendor's Interest First
  • Less Generous
  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Overall, I am satisfied with Monday’s service

Likeliness to Recommend

6 /10

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Saves Time

Cons

  • Security Frustrates

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