
In Partnership With SelectHub

What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Reliable
- Trustworthy
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Calendar Integration
Resource Management
Dependency and Milestone Tracking
Project Invoicing and Accounting Integration
Retainer Management
Document Management
Time & Expense Tracking
Reporting
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Also Featured in...
Product Management
Score 8.9
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Task Management
Score 8.9
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Customer Relationship Management - Midmarket
Score 8.8
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Objectives and Key Results
Score 8.8
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Lead Management
Score 8.8
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Customer Relationship Management - Small Business
Score 8.7
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Real Estate Property Management
Score 8.1
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monday.com Reviews

Amy M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2020
Keeps remote teams engaged and aligned on projects
Likeliness to Recommend
What differentiates monday.com from other similar products?
Clean, user-friendly and maybe even "fun" to use. Other similar tools we've used and tested seemed to make it time-consuming and innefficient to collaborate online. Everyone understood the value, but found it a pain / time-suck to use. I really can't say what makes Monday different, but somehow it seems more engaging, or at least quick and easy to use. My team doesn't have to be pushed, pulled and dragged into using Monday. It feels more like a desktop, than a dashboard, I guess.
What is your favorite aspect of this product?
The fact that my team doesn't resist using it.
What do you dislike most about this product?
There is nothing I dislike. It has turned out to be a HUGE factor in keeping work going while working from home during the pandemic.
What recommendations would you give to someone considering this product?
If your team is sloppy, lazy or resitant about using your online collaboration tool, have them try Monday for a week. You'll see the difference in their cooperation within a few days.
Pros
- Performance Enhancing
- Enables Productivity
- Transparent
- Helps Innovate
Please tell us why you think this review should be flagged.

Megan B.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Initial Implementation
Submitted Jun 2020
I love this software. Kept everything organized.
Likeliness to Recommend
What differentiates monday.com from other similar products?
It helps you organize, plan, and track projects with other coworkers/teammates that have ideas and presentations in the easiest of ways.
What is your favorite aspect of this product?
How easy it was to use. How well organized and planned out I felt like our projects had turned out while using this app.
What do you dislike most about this product?
There really isn't anything I disliked about it.
What recommendations would you give to someone considering this product?
Just that this app was the most well put together app out there for these types of needs and services. Especially in the critical times we have been in.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.

Jessica R.
- Role: Operations
- Industry: Apparel
- Involvement: End User of Application
Submitted Jun 2020
Has helped me to invigorate the work flow
Likeliness to Recommend
What differentiates monday.com from other similar products?
The product is different with intuitiveness and client support. The experience with support made all the difference.
What is your favorite aspect of this product?
It’s adaptable and let me mentally create the workflow and build around it, rather than the platform dictating.
What do you dislike most about this product?
I’m having trouble naming something i dislikes...perhaps i should have scored it higher!
What recommendations would you give to someone considering this product?
Immediately seek out the best practices and forums! It’s a good way to breath new life into a tired workflow
Pros
- Enables Productivity
- Client Friendly Policies
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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