Paycor Customer Reviews 2025 | Applicant Tracking Systems

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Paycor

Composite Score

7.4 /10

CX Score

7.1 /10

42 Reviews Write a Review

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What is Paycor?

Paycor’s HR, payroll, and talent platform connects leaders to people, data, and expertise. We help leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. We give them unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. By providing expert guidance and consultation, we help them achieve business results and become an extension of their teams.

Company Details

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Awards & Recognition

Paycor won the following awards in the Applicant Tracking Systems - Enterprise category

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1 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

2 Top Rated Features

2024

Paycor Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycor.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

95 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+61 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycor?

8% Negative

21% Neutral

71% Positive

Pros

Respectful
Friendly Negotiation
Unique Features
Appreciates Incumbent Status

Cons

Under Delivered
Less Effective Service
Less Transparent

Feature Ratings

Average 81

Candidate Experience Portal

Employee Referrals

Customized Job Postings

Candidate Experience Surveys

Mobile Optimization

Analytics and Reporting

AI Capabilities

User Permissions

Onboarding and Training

Compliance

Integration APIs

Vendor Capability Ratings

Average 75

Breadth of Features

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Payroll

Score 7.3

View Paycor in this category (opens in a new tab)

Human Capital Management - Enterprise

Score 7.3

View Paycor in this category (opens in a new tab)

Pre-Employment Testing

Score 6.3

View Paycor in this category (opens in a new tab)

Paycor Reviews

Role: Human Resources
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2023

Great Features but Very Poor Customer Service

Likeliness to Recommend

1 /10

Pros

Reliable
Security Protects
Respectful
Includes Product Enhancements

Cons

Less Efficient Service
Less Effective Service
Wastes Time

Stephanie W.

Role: Human Resources
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Easy to use, very efficient

Likeliness to Recommend

10 /10

What differentiates Paycor from other similar products?

IT's user friendly and stays up to date with the latest trends in technology and software

What is your favorite aspect of this product?

It's so user friendly and easy to train others to use, Also, employee usage of this is amazing. It's very efficient to use the app for employees to have self-service.

What do you dislike most about this product?

The cost is a little pricey, but it is better service than the competition.

What recommendations would you give to someone considering this product?

Use the tutorials. They will help make things efficient and transition you into the product a lot easier.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Daniel L.

Role: C-Level
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Great product - service often leaves you wanting

Likeliness to Recommend

8 /10

What differentiates Paycor from other similar products?

Vast training platform

What is your favorite aspect of this product?

The training really makes you feel comfortable with the product

What do you dislike most about this product?

We've had 5 Customer Success Managers in 2 years-hard to build rapport/relationships. Also, hard to get consistency in getting problems resolved

What recommendations would you give to someone considering this product?

Great product overall. Platform is easy to use. Paycor is working on improving service, but it is often still sub par

Pros

Continually Improving Product
Helps Innovate
Reliable
Performance Enhancing

Cons

Less Effective Service
Less Caring
Wastes Time

Paycor

What is Paycor?

Company Details

Book a Free Demo Today!

Awards & Recognition

Paycor Ratings

81 Likeliness to Recommend

95 Plan to Renew

1 Since last award

78 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+61 Net Emotional Footprint

How much do users love Paycor?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Candidate Experience Portal An online platform that lets applicants engage with hiring through status updates, info access, and communication tools—clear, personal, and user-friendly.

Employee Referrals Employees can refer candidates through the system.

Customized Job Postings Able to post jobs with descriptions that fit the organization’s needs.

Candidate Experience Surveys Sends out surveys to candidates in order to capture data on the process.

Mobile Optimization Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

AI Capabilities Artificial intelligence to enhance knowledge management such as automatically tagging content, recognizing duplicate content, and suggesting relevant content.

User Permissions Ability to set configuration and access permissions by user requirements.

Onboarding and Training The solution provides capabilities to train, coach, or onboard new sales hires.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Integration APIs Ability of the software to interface with legacy and other third party applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Payroll

Human Capital Management - Enterprise

Pre-Employment Testing

Paycor Reviews

Great Features but Very Poor Customer Service

Likeliness to Recommend

Pros

Cons

Stephanie W.

Easy to use, very efficient

Likeliness to Recommend

Pros

Daniel L.

Great product - service often leaves you wanting

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Candidate Experience Portal

Employee Referrals

Customized Job Postings

Candidate Experience Surveys

Mobile Optimization

Analytics and Reporting

AI Capabilities

User Permissions

Onboarding and Training

Compliance

Integration APIs

Vendor Capability Ratings

Breadth of Features

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support