Paycor Customer Reviews 2025 | SoftwareReviews

Paycor

Composite Score

7.1 /10

CX Score

6.8 /10

77 Reviews Write a Review

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What is Paycor?

Paycor’s HR, payroll, and talent platform connects leaders to people, data, and expertise. We help leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. We give them unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. By providing expert guidance and consultation, we help them achieve business results and become an extension of their teams.

Company Details

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Paycor Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycor.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

89 Plan to Renew

70 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+47 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycor?

14% Negative

25% Neutral

61% Positive

Pros

Respectful
Reliable
Security Protects
Friendly Negotiation

Cons

Under Delivered
Less Effective Service
Vendor's Interest First

Feature Ratings

Average 77

Direct Deposit

Self Service Portal

Accounting Systems Interface

Tax Form Preparation

HR Systems Interface

Compensation Management

Retirement Plan Tracking

Taxation Deduction

Time and Attendance

Vacation and Leave Tracking

Benefits Calculation

Vendor Capability Ratings

Average 68

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Customization

Vendor Support

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Applicant Tracking Systems - Enterprise

Score 7.4

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Human Capital Management - Enterprise

Score 7.3

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Pre-Employment Testing

Score 6.4

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Paycor Reviews

Role: Human Resources
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2023

Great Features but Very Poor Customer Service

Likeliness to Recommend

1 /10

Pros

Reliable
Security Protects
Respectful
Includes Product Enhancements

Cons

Less Efficient Service
Less Effective Service
Wastes Time

Stephanie W.

Role: Human Resources
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Easy to use, very efficient

Likeliness to Recommend

10 /10

What differentiates Paycor from other similar products?

IT's user friendly and stays up to date with the latest trends in technology and software

What is your favorite aspect of this product?

It's so user friendly and easy to train others to use, Also, employee usage of this is amazing. It's very efficient to use the app for employees to have self-service.

What do you dislike most about this product?

The cost is a little pricey, but it is better service than the competition.

What recommendations would you give to someone considering this product?

Use the tutorials. They will help make things efficient and transition you into the product a lot easier.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Daniel L.

Role: C-Level
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Great product - service often leaves you wanting

Likeliness to Recommend

8 /10

What differentiates Paycor from other similar products?

Vast training platform

What is your favorite aspect of this product?

The training really makes you feel comfortable with the product

What do you dislike most about this product?

We've had 5 Customer Success Managers in 2 years-hard to build rapport/relationships. Also, hard to get consistency in getting problems resolved

What recommendations would you give to someone considering this product?

Great product overall. Platform is easy to use. Paycor is working on improving service, but it is often still sub par

Pros

Continually Improving Product
Helps Innovate
Reliable
Performance Enhancing

Cons

Less Effective Service
Less Caring
Wastes Time

Paycor

What is Paycor?

Company Details

Book a Free Demo Today!

Awards & Recognition

Paycor Ratings

76 Likeliness to Recommend

89 Plan to Renew

70 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+47 Net Emotional Footprint

How much do users love Paycor?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

HR Systems Interface Ability to interface with the organization’s HR system.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Benefits Calculation Ability to calculate benefits

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Applicant Tracking Systems - Enterprise

Human Capital Management - Enterprise

Pre-Employment Testing

Paycor Reviews

Great Features but Very Poor Customer Service

Likeliness to Recommend

Pros

Cons

Stephanie W.

Easy to use, very efficient

Likeliness to Recommend

Pros

Daniel L.

Great product - service often leaves you wanting

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Direct Deposit

Self Service Portal

Accounting Systems Interface

Tax Form Preparation

HR Systems Interface

Compensation Management

Retirement Plan Tracking

Taxation Deduction

Time and Attendance

Vacation and Leave Tracking

Benefits Calculation

Vendor Capability Ratings

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Customization

Vendor Support