Paylocity Customer Reviews 2025 | SoftwareReviews

Paylocity

Composite Score

6.9 /10

CX Score

7.2 /10

23 Reviews Write a Review

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What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

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Awards & Recognition

Paylocity won the following awards in the Talent Management category

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0 Top Rated Capabilities

2 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

6 Top Rated Features

2023

Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

90 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

10% Negative

5% Neutral

85% Positive

Pros

Respectful
Client Friendly Policies
Friendly Negotiation
Security Protects

Feature Ratings

Average 76

Collaboration

Employee Engagement

Compensation Management

Career Pathing

Talent Acquisition

Performance Management

Learning and Development

Onboarding Offboarding

Succession Planning

Rewards Recognition

Wellness

Vendor Capability Ratings

Average 73

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Ease of Customization

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Also Featured in...

Workforce Management - Midmarket

Score 7.8

View Paylocity in this category (opens in a new tab)

Payroll

Score 7.5

View Paylocity in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 7.2

View Paylocity in this category (opens in a new tab)

Benefits Administration

Score 7.2

View Paylocity in this category (opens in a new tab)

Paylocity Reviews

Indira H.

Role: Human Resources
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Good software, except it needs more capabilities.

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

easy to connect and reach customer service.

What is your favorite aspect of this product?

easy user friendly

What do you dislike most about this product?

lack some capabilities.

What recommendations would you give to someone considering this product?

It's good for small businesses ...

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Simon B.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Solid Payroll Tool!

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Paylocity has a more friendly interface and it is very intuitive, for time tracking is one of the best that I have tried.

What is your favorite aspect of this product?

I thing one of the thinks that I most like about Paylocity is the way that they collected different aspects necessary in a HR tool in a single application, it is very complete.

What do you dislike most about this product?

Sometimes the platform can have issues depending on the end user location so you need to use VPN and sometimes you can get some errors from specific browsers.

What recommendations would you give to someone considering this product?

Even thou that is a very intuitive tool, make all the Paylocity trainings they have very powerful features that could make your Payroll team more productive.

Pros

Inspires Innovation
Client Friendly Policies
Helps Innovate
Continually Improving Product

Cons

Less Effective Service

Reinaldo M.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Great value for the price.

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Value for money, integrations and ease of use.

What is your favorite aspect of this product?

Price-quality ratio. I can manage and carry out my tasks and/or my human resources processes in a single system.

What do you dislike most about this product?

Nothing negative at the moment.

What recommendations would you give to someone considering this product?

Value for money. Excellent customer service.

Pros

Transparent
Helps Innovate
Continually Improving Product
Reliable

Paylocity

What is Paylocity?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Paylocity Ratings

81 Likeliness to Recommend

1 Since last award

90 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love Paylocity?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Compensation Management Software provides ability to track and measure employee compensation

Career Pathing Ability to map and communicate standard employee career paths.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Onboarding Offboarding Provides ability to create standard workflow for onboarding and offboarding employees

Succession Planning Software contains employee succession planning functionality.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Wellness Ability to track and manage employee wellness programs and their usage

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Workforce Management - Midmarket

Payroll

Human Capital Management - Midmarket

Benefits Administration

Paylocity Reviews

Indira H.

Good software, except it needs more capabilities.

Likeliness to Recommend

Pros

Simon B.

Solid Payroll Tool!

Likeliness to Recommend

Pros

Cons

Reinaldo M.

Great value for the price.

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Employee Engagement

Compensation Management

Career Pathing

Talent Acquisition

Performance Management

Learning and Development

Onboarding Offboarding

Succession Planning

Rewards Recognition

Wellness

Vendor Capability Ratings

Usability and Intuitiveness

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Ease of Customization

Quality of Features

Ease of Data Integration

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Ease of IT Administration

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