
What is Paylocity?
Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
2
Since last award
88 Plan to Renew
4
Since last award
79 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paylocity?
Pros
- Reliable
- Respectful
- Trustworthy
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Benefits Administration
Self Service Portal
Regulatory Compliance
Payroll Integration
Contributions and Payment Tracking
Archiving and Reporting
User and Enrollment Management
Provider Management
Claims Management
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Business Value Created
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Workforce Management - Midmarket
Score 7.6
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Payroll
Score 7.5
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Human Capital Management - Midmarket
Score 7.2
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Talent Management
Score 6.9
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Paylocity Reviews

Rita P.
- Role: Consultant
- Industry: Insurance
- Involvement: End User of Application
Submitted Oct 2023
Great, affordable option for payroll, benefits.
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Training modules and live training have been a valuable tool for learning Paylocity. I have several clients who implemented Paylocity, coming from other platforms. Paylocity was able to provide a smooth transition from one platform to another with minimal challenges. Clients are able to choose the training that works best for their employee population. While the end result is that everyone is paid correctly, getting to the end result is equally important.
What is your favorite aspect of this product?
My favorite aspect of the product is the training available. You can choose instructor led training or training modules. That has been so valuable in implementing Paylocity.
What do you dislike most about this product?
Reporting can be a challenge. I have submitted several requests for custom reports due to not being able to get the data I need in a format I need. The other frustrating thing is not being able to reach a specific department without going through one account manager. It would be more productive, in my opinion, to be able to reach billing or general ledger, or any other department directly.
What recommendations would you give to someone considering this product?
Be very specific with your business needs. Paylocity is capable of providing what you need as long as you communicate well. The implementation process may seem tedious, but it is necessary to get the result you desire.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Respectful
Cons
- Under Delivered
Please tell us why you think this review should be flagged.

Rafi C.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2025
Reliable and Feature-Rich HR Platform with Room to
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Paylocity stands out with its robust all-in-one HR and payroll capabilities combined with strong customer support and regular product updates.
What is your favorite aspect of this product?
The seamless integration of payroll and benefits administration, making complex HR processes much easier to manage.
What do you dislike most about this product?
The user interface can feel clunky at times, and some advanced features require a steep learning curve or better documentation.
What recommendations would you give to someone considering this product?
Evaluate your company’s specific needs and ensure your team is ready for a moderate learning curve; the platform delivers great value once you get the hang of it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
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Reinaldo M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2023
Great value for the price.
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Value for money, integrations and ease of use.
What is your favorite aspect of this product?
Price-quality ratio. I can manage and carry out my tasks and/or my human resources processes in a single system.
What do you dislike most about this product?
Nothing negative at the moment.
What recommendations would you give to someone considering this product?
Value for money. Excellent customer service.
Pros
- Transparent
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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