Paylocity Customer Reviews 2025 | SoftwareReviews

Paylocity

Composite Score

6.9 /10

CX Score

7.2 /10

23 Reviews Write a Review

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What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

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Awards & Recognition

Paylocity won the following awards in the Talent Management category

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0 Top Rated Capabilities

2 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

6 Top Rated Features

2023

Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

90 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

10% Negative

5% Neutral

85% Positive

Pros

Respectful
Client Friendly Policies
Friendly Negotiation
Security Protects

Feature Ratings

Average 76

Collaboration

Employee Engagement

Compensation Management

Career Pathing

Talent Acquisition

Performance Management

Learning and Development

Onboarding Offboarding

Succession Planning

Rewards Recognition

Wellness

Vendor Capability Ratings

Average 73

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Ease of Customization

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Also Featured in...

Workforce Management - Midmarket

Score 7.8

View Paylocity in this category (opens in a new tab)

Payroll

Score 7.5

View Paylocity in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 7.2

View Paylocity in this category (opens in a new tab)

Benefits Administration

Score 7.2

View Paylocity in this category (opens in a new tab)

Paylocity Reviews

Jennifer B.

Role: Human Resources
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2020

Good product for payroll and Onboarding.

Likeliness to Recommend

7 /10

What differentiates Paylocity from other similar products?

Their customer service is the best I’ve dealt with.

What is your favorite aspect of this product?

The payroll feature.

What do you dislike most about this product?

Performance management.

What recommendations would you give to someone considering this product?

If you want a customizable performance management feature, this is not the product for you. It is good for Onboarding, housing documents and payroll.

Pros

Reliable
Efficient Service
Effective Service
Caring

Kennedy A.

Role: Human Resources
Industry: Construction
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2020

Effective Product

Likeliness to Recommend

8 /10

What differentiates Paylocity from other similar products?

The speed of tracking applicants.

What is your favorite aspect of this product?

Ability to integrate freely with other softwares.

What do you dislike most about this product?

No dislikes. Thank you.

What recommendations would you give to someone considering this product?

Paylocity Is an excellent product. Results are fantastic.

Pros

Helps Innovate
Performance Enhancing
Efficient Service
Client Friendly Policies

Role: C-Level
Industry: Government
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2020

It's at least as good as the product your using

Likeliness to Recommend

6 /10

Pros

Includes Product Enhancements
Security Protects
Enables Productivity
Trustworthy

Cons

Less Reliable
Less Inspiring
Less Caring

Paylocity

What is Paylocity?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Paylocity Ratings

81 Likeliness to Recommend

1 Since last award

90 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love Paylocity?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Compensation Management Software provides ability to track and measure employee compensation

Career Pathing Ability to map and communicate standard employee career paths.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Onboarding Offboarding Provides ability to create standard workflow for onboarding and offboarding employees

Succession Planning Software contains employee succession planning functionality.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Wellness Ability to track and manage employee wellness programs and their usage

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Workforce Management - Midmarket

Payroll

Human Capital Management - Midmarket

Benefits Administration

Paylocity Reviews

Jennifer B.

Good product for payroll and Onboarding.

Likeliness to Recommend

Pros

Kennedy A.

Effective Product

Likeliness to Recommend

Pros

It's at least as good as the product your using

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Collaboration

Employee Engagement

Compensation Management

Career Pathing

Talent Acquisition

Performance Management

Learning and Development

Onboarding Offboarding

Succession Planning

Rewards Recognition

Wellness

Vendor Capability Ratings

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Ease of Customization

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support