What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

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Awards & Recognition

Paylocity won the following awards in the Benefits Administration category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

88 Plan to Renew

4
Since last award

79 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

9% Negative
5% Neutral
86% Positive

Pros

  • Reliable
  • Respectful
  • Trustworthy
  • Security Protects

Feature Ratings

Average 78

Benefits Administration

83

Self Service Portal

80

Regulatory Compliance

78

Payroll Integration

78

Contributions and Payment Tracking

78

Archiving and Reporting

76

User and Enrollment Management

76

Provider Management

75

Claims Management

75

Vendor Capability Ratings

Average 74

Breadth of Features

83

Ease of Implementation

78

Usability and Intuitiveness

77

Ease of Data Integration

75

Quality of Features

74

Ease of IT Administration

74

Business Value Created

73

Ease of Customization

72

Availability and Quality of Training

70

Product Strategy and Rate of Improvement

70

Vendor Support

68

Paylocity Reviews

Rita P.

  • Role: Consultant
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great, affordable option for payroll, benefits.

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Training modules and live training have been a valuable tool for learning Paylocity. I have several clients who implemented Paylocity, coming from other platforms. Paylocity was able to provide a smooth transition from one platform to another with minimal challenges. Clients are able to choose the training that works best for their employee population. While the end result is that everyone is paid correctly, getting to the end result is equally important.

What is your favorite aspect of this product?

My favorite aspect of the product is the training available. You can choose instructor led training or training modules. That has been so valuable in implementing Paylocity.

What do you dislike most about this product?

Reporting can be a challenge. I have submitted several requests for custom reports due to not being able to get the data I need in a format I need. The other frustrating thing is not being able to reach a specific department without going through one account manager. It would be more productive, in my opinion, to be able to reach billing or general ledger, or any other department directly.

What recommendations would you give to someone considering this product?

Be very specific with your business needs. Paylocity is capable of providing what you need as long as you communicate well. The implementation process may seem tedious, but it is necessary to get the result you desire.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Respectful

Cons

  • Under Delivered

Rafi C.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Reliable and Feature-Rich HR Platform with Room to

Likeliness to Recommend

8 /10

What differentiates Paylocity from other similar products?

Paylocity stands out with its robust all-in-one HR and payroll capabilities combined with strong customer support and regular product updates.

What is your favorite aspect of this product?

The seamless integration of payroll and benefits administration, making complex HR processes much easier to manage.

What do you dislike most about this product?

The user interface can feel clunky at times, and some advanced features require a steep learning curve or better documentation.

What recommendations would you give to someone considering this product?

Evaluate your company’s specific needs and ensure your team is ready for a moderate learning curve; the platform delivers great value once you get the hang of it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Reinaldo M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Great value for the price.

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Value for money, integrations and ease of use.

What is your favorite aspect of this product?

Price-quality ratio. I can manage and carry out my tasks and/or my human resources processes in a single system.

What do you dislike most about this product?

Nothing negative at the moment.

What recommendations would you give to someone considering this product?

Value for money. Excellent customer service.

Pros

  • Transparent
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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