
What is Paymo?
Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.
Company Details
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Get AssistancePaymo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paymo?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Automated Workflow
Dependencies
Task Status
Add Notes
Shared Task List
Calendar View
Notifications
Task Categorization
List Tasks
Add Attachments
Task Reporting
Vendor Capability Ratings
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Business Value Created
Vendor Support
Ease of Customization
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Also Featured in...
Paymo Reviews

Roman G.
- Role: Consultant
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Dec 2024
Easy to use, great value.
Likeliness to Recommend
What differentiates Paymo from other similar products?
It is very user friendly, feature rich and competitively valued.
What is your favorite aspect of this product?
Time tracking and invoicing.
What do you dislike most about this product?
Setting hourly rate is little bit confusing.
What recommendations would you give to someone considering this product?
Look at all the features first,
Pros
- Reliable
- Trustworthy
- Effective Service
- Caring
Please tell us why you think this review should be flagged.

Lisa C.
- Role: Consultant
- Industry: Communications
- Involvement: End User of Application
Submitted Apr 2023
Reliable time tracking software
Likeliness to Recommend
What differentiates Paymo from other similar products?
I've been using Paymo for years now and I have come to rely up on it. Customer service is fantastic and very fast. The software has loads of functionality I have not used and I know it is capable of much more than I would ever need.
What is your favorite aspect of this product?
I don't need to worry about tracking time for multiple clients at different pay rates because Paymo does all that for me. All I need to do is set the timer.
What do you dislike most about this product?
It has grown bigger than I need and I would really like a pared down version of it.
What recommendations would you give to someone considering this product?
Start small and get your clients set up first, spend some time looking at how you can integrate it too
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Genyerbet Jose V.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Paymo: Project Management Software
Likeliness to Recommend
What differentiates Paymo from other similar products?
It allows us to get an at-a-glance overview of the month, assign projects and tasks between creative and editorial, and accompany comments; files to tasks and projects as scope changes. Payroll reporting is very simple and we have been able to automate that task every two weeks, which eliminated the squeeze of exorbitant fees from our payroll company.
What is your favorite aspect of this product?
Time tracking. As long as you set everything up correctly, you never have to think about it again and it will run in the background; Job management. Organizes jobs intuitively and can easily save them. Easy to use to track time during the job or to manually enter time later and easy to mark which hours have been billed.
What do you dislike most about this product?
There is a section on individual invoices that allows you to see payments made against those invoices, but it would be nice to have a simple list of payments, dates and invoices/clients to duplicate and review my accounting records. It would be rigged if in the timer tool, they asked you to switch projects when you stop the timer, so you can improve that time right away.
What recommendations would you give to someone considering this product?
Paymo has been a useful tool for us to justify the need for another administrative team member because of all the time we were able to spend on those tasks. It would be helpful if we grouped our events when looking at overall expectations of time spent.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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