Paymo Customer Reviews 2025 | SoftwareReviews

Paymo

Composite Score

7.7 /10

CX Score

8.1 /10

10 Reviews Write a Review

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What is Paymo?

Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.

Company Details

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Paymo Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paymo?

0% Negative

9% Neutral

91% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 90

Automated Workflow

Dependencies

Task Status

Add Notes

Shared Task List

Calendar View

Notifications

Task Categorization

List Tasks

Add Attachments

Task Reporting

Vendor Capability Ratings

Average 83

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Business Value Created

Vendor Support

Ease of Customization

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Also Featured in...

Project Management - Midmarket

Score 8.2

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Paymo Reviews

Mohammad A.

Role: Consultant
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

allow users to complete Many tasks in same time

Likeliness to Recommend

9 /10

What differentiates Paymo from other similar products?

Paymo was built to allow users to perform a variety of functions at once. There are a number of ready-made templates available from Paymo that assist in the planning and follow-up of projects, as well as the preparation of bids and invoices. Paymo has a wide range of project management solutions to choose from. It shows all of the tasks and activities that everyone on the team has added in a Gaunt chart, making it simple for everyone to see them all and the connections between them.

What is your favorite aspect of this product?

Tracking tasks and attaching files and documents is made possible for everyone on the team. As a result, they are able to focus on multiple projects at the same time.

What do you dislike most about this product?

Paymo is an app free of unnecessary features. It's a great tool for presentations, and it's simple enough for anyone to use. The user only needs a little help in order to get the most out of the program and to tailor it to his specific needs. It's especially important for small businesses that don't have the resources to hire a full-time project manager to handle their business and other responsibilities. They will be able to keep track of all duties, save time and effort, and enhance productivity thanks to Paymo's features.

What recommendations would you give to someone considering this product?

As a project manager, you need to be aware of every detail and endeavor to reach goals and finish assignments on time by working together as a cohesive unit. Paymo will help you achieve this goal. It is a modern project management program that helps keep you up to date on all project developments, allowing you to make better decisions at the correct moment.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Unique Features

Paymo

What is Paymo?

Company Details

Need Assistance?

Paymo Ratings

90 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Paymo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automated Workflow Workflow based on events.

Dependencies Ability to add dependencies to other tasks

Task Status Ability to display current status of tasks

Add Notes Ability to add free form notes to tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Calendar View See tasks by due date in calendar view or Gantt view

Notifications Tool alerts business of an application generated event.

Task Categorization Ability to categorize tasks

List Tasks Display outstanding tasks

Add Attachments Ability to add attachments for tasks

Task Reporting Reporting available on time to complete tasks, task throughput, tasks per resource, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Project Management - Midmarket

Paymo Reviews

Mohammad A.

allow users to complete Many tasks in same time

Likeliness to Recommend

Pros

Feature Ratings

Automated Workflow

Dependencies

Task Status

Add Notes

Shared Task List

Calendar View

Notifications

Task Categorization

List Tasks

Add Attachments

Task Reporting

Vendor Capability Ratings

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Business Value Created

Vendor Support

Ease of Customization

Breadth of Features

Availability and Quality of Training

Ease of IT Administration