
In Partnership With SelectHub

What is Paymo?
Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.
Company Details
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In Partnership With SelectHub
Paymo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paymo?
Pros
- Enables Productivity
- Fair
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Time & Expense Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Ease of Implementation
Vendor Support
Availability and Quality of Training
Ease of Customization
Paymo Reviews
Andrew C.
- Role: Consultant
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2024
Fastically simple and cost-effective
Likeliness to Recommend
What differentiates Paymo from other similar products?
It's simple to use, has great time tracking and invoicing capability, and is extremely cost-effective.
What is your favorite aspect of this product?
The customization of the invoices to be perfect for what I need.
What do you dislike most about this product?
Sometimes a misclick can cause an invoice to be canceled.
What recommendations would you give to someone considering this product?
If you're looking for time tracking for invoicing clients and managing different clients with invoices (what I use it for) you can't go wrong with Paymo.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Claire M.
- Role: Consultant
- Industry: Communications
- Involvement: Initial Implementation
Submitted Nov 2024
Great product with strong time tracking features
Likeliness to Recommend
What differentiates Paymo from other similar products?
Paymo is focused on a few features : per project task management, time tracking per task, and invoicing. For my freelancing activity it’s perfect because I bill my clients based on the time spent and need to track my time efficiently. The desktop time tracking app is a but complicated but very useful.
What is your favorite aspect of this product?
Time tracking features and reports on time spent.
What do you dislike most about this product?
There are some things that still annoy me even after 6 years using Paymo. The invoicing features are not secured, it’s possible to edit an invoice after sending it, and even to delete an invoice that has been marked as payed ! Compared to other tools offering invoicing features it’s weak regarding finance management. I also dislike that the product does not manage the fact that a project can be invoiced with a daily rate instead of an hourly rate, here in France daily rate is the norm.
What recommendations would you give to someone considering this product?
If you want a cheap tool that integrates task management, time tracking and billing for your freelance activity, give it a try. For a team, I don’t know.
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
Please tell us why you think this review should be flagged.

Shams A.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted May 2024
Paymo is a streamlined project management tool.
Likeliness to Recommend
What differentiates Paymo from other similar products?
The differentiator about Paymo is the set of features that I could integrate project management, team collaboration, and invoicing all into one platform.
What is your favorite aspect of this product?
Paymo excels in time tracking and invoicing on its platform which is my favorite aspect.
What do you dislike most about this product?
it's pricier than asana for project management tool, and for invoicing and time management it's a no brainer deal.
What recommendations would you give to someone considering this product?
I'll suggest them to go ahead with this as Paymo offers wide range of features available on its platform.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
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