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Paymo Logo
Paymo

Paymo

Composite Score
8.2 /10
CX Score
8.5 /10
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Category
Paymo
8.2 /10

What is Paymo?

Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.

Company Details

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Awards & Recognition

Paymo won the following awards in the Project Management - Midmarket category

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Paymo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paymo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paymo?

0% Negative
15% Neutral
85% Positive

Pros

  • Enables Productivity
  • Fair
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 88

Collaboration

92

Time & Expense Tracking

90

Planning and Scheduling

87

Reporting

85

Hierarchical Task Management

85

Vendor Capability Ratings

Average 81

Business Value Created

85

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

81

Breadth of Features

81

Ease of Implementation

80

Vendor Support

79

Availability and Quality of Training

78

Ease of Customization

72

Paymo Reviews

Seung y.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

An excellent means of coordinating the projects.

Likeliness to Recommend

9 /10

What differentiates Paymo from other similar products?

Regardless of the size or number of people in a company or project, Paymo is an essential tool since it streamlines task management processes and enhances teamwork by integrating with a wide range of applications that we use on a daily basis. The cost of the subscription is really reasonable, and it makes it easy to plan for future membership growth.

What is your favorite aspect of this product?

Love how Paymo streamlines panel creation, information transfer, and workflow plan updates between colleagues, as well as how it works to automate workflow, where we always get updates on start and end dates, as well as alerts and notifications about those appointments on time. Paymo is a great tool. I really like the visual depiction and the unique view of the workflow and updates, which keeps everyone on the team involved. Paymo is an important database since it records all the notes, changes, and attachments that were submitted by team members throughout the project's life cycle, making it easy to find what we need when we need it.

What do you dislike most about this product?

There aren't many aspects of Paymo that I dislike, but it does need to broaden the scope of the programs it can link with in order to prevent us from having to enter the same information multiple times.

What recommendations would you give to someone considering this product?

As a result of Paymo's assistance, we were able to keep all members of the team informed about the progress of the project, as well as gain a better grasp of workflow plans and daily job schedules.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Mamon a.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Establishing a collaborative PM Style

Likeliness to Recommend

8 /10

What differentiates Paymo from other similar products?

Paymo makes your access to the project schedule very easy, as it works efficiently to assist the team in the preparation, planning and follow-up stages of all activities, using an innovative collaborative method.

What is your favorite aspect of this product?

I liked Paymo's ease of use, where you find everything in front of you easily, and you can easily know the work schedule and also the activities that have been allocated to you to follow through the notifications sent by the rest of the members to you. I love how attachments are included to our updates, and they are all stored in the cloud, which you can easily access. Paymo has given me a sense of comfort, as it enables me to gather ideas directly from colleagues and put them together so that I can make the right plan, and the reports Which we can get with Paymo, saves us a lot of procedures as well as time.

What do you dislike most about this product?

There are not many undesirable things, everything simply depends on the work team, where if everyone provides their input in a timely manner, you will find everything under control, but if they fail to perform their tasks as required, you will find a large gap with updates that is difficult to close.

What recommendations would you give to someone considering this product?

I recommend it, as Paymo establishes a collaborative project management style, by creating continuous interaction and communication between team members, leading to the success of the work plan and achieving goals.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Anas A.

  • Role: Operations
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

To allow staff plan and track schedules

Likeliness to Recommend

9 /10

What differentiates Paymo from other similar products?

Ideal for assisting the business team in problem solving and developing strategies for planning and monitoring schedules. Paymo increases team interaction and coordination by providing ready-made templates that anyone can customize to their project's needs, allowing the team to track all project components and automate some of the workflow diagram quickly.

What is your favorite aspect of this product?

Paymo's capabilities for showing projects and tasks in a Kanban or Gantt chart have helped us better communicate and track projects. Paymo's push notification mechanism keeps me informed of task updates and upcoming tasks. The dashboards dedicated to monitoring our workloads and deadlines have been useful in guaranteeing quality and timely delivery. I really enjoy how it functions as a cloud database with all the updates and records collected by all team members during program enemies and follow-up. Paymo also allows us to retrieve files and attachments in the order of occurrences, saving us time and effort.

What do you dislike most about this product?

Paymo is easy to use for all levels and does not require much training to fully utilize all of its features. And the notification system is efficient and accurate. But I have notes on the mobile app, which I think should match the web platform.

What recommendations would you give to someone considering this product?

Paymo's pre-made templates and ease of use helped us schedule and track project activity. I appreciate the idea of personalizing the panels and reports for each project. I appreciate how Paymo encourages creativity and makes kids think about solutions to challenges. Paymo allows team members to connect with schedules, amend tasks, and write notes on time, preventing delays in project completion.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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