
In Partnership With SelectHub

What is Paymo?
Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.
Company Details
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In Partnership With SelectHub
Paymo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paymo?
Pros
- Enables Productivity
- Fair
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Time & Expense Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Ease of Implementation
Vendor Support
Availability and Quality of Training
Ease of Customization
Paymo Reviews

Leonardo B.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Easy to use, beautiful and always improving
Likeliness to Recommend
What differentiates Paymo from other similar products?
They have a very well stablished and feature diverse time tracking/billing capability but strive to have a well rounded experience in task management as a whole.
What is your favorite aspect of this product?
How it's very easy to track time and how the overall experience (even in aesthetics) is pleasant and hassle free. The interface is very clear.
What do you dislike most about this product?
I don't mind it very much, but I think subtasks (or the ability to link to tasks or tie them together) should have as much power as a regular task. I also would love to have more integrated payment methods available.
What recommendations would you give to someone considering this product?
Even though it's mostly marketed as a time tracking software, it's a very compentent task management solution.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

tolis p.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Reliable, fast, friendly support
Likeliness to Recommend
What differentiates Paymo from other similar products?
I found no deal breakers on Paymo, it had everything i wanted and at a reasonable price. Very good support and often updates
What is your favorite aspect of this product?
Client integration, billing, project management, time tracking
What do you dislike most about this product?
nothing comes to mind
What recommendations would you give to someone considering this product?
Give it a try with a free licence and you will see how good it is
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Cassi L.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2022
Easy for our team to use daily
Likeliness to Recommend
What differentiates Paymo from other similar products?
We needed a very easy to use task and time management system for our team. Most other products in this space try to do too much and are overly complicated. We love Paymo because it does exactly what we need, and the interface is clean.
What is your favorite aspect of this product?
The time tracking and reporting of time spent is the main feature we required. This handles both very well. For the user, it's easy to input time for specific projects. For management, it's easy to pull reports to understand how time is being spent.
What do you dislike most about this product?
I don't have any major dislikes about this product.
What recommendations would you give to someone considering this product?
If you're looking for something light-weight, affordable, and easy for team members to use daily, this is a great product.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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