Pega Platform Logo
Pega Platform Logo
Pegasystems Inc.

Pega Platform

Composite Score
7.4 /10
CX Score
7.6 /10
Pega Platform
7.4 /10

What is Pega Platform?

A recognized leader in artificial intelligence, digital process automation, and customer engagement, Pega powers enterprise digital transformation with a unified, no-code platform. Trusted by global companies for rapid and scalable enterprise-wide, transformational deployments.

Company Details


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Pega Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pega Platform?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 82

Visual Workflow Modeler​

89

Role-Based Permissions​

86

Reporting and Analytics

85

Exception and Split Path Management​

84

Integration Capabilities

79

Conditional Logic Management​

79

Embedded Rules Engine​

75

Vendor Capability Ratings

Average 87

Breadth of Features

95

Product Strategy and Rate of Improvement

94

Business Value Created

91

Usability and Intuitiveness

89

Quality of Features

86

Vendor Support

86

Ease of Implementation

86

Availability and Quality of Training

85

Ease of Customization

81

Ease of IT Administration

79

Ease of Data Integration

79

Pega Platform Reviews

Jake s.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Pega Platform from other similar products?

The platform allows users to create custom workflows aligned with business objectives Pega Platform provides drag-and-drop tools for users to build applications without extensive coding knowledge.

What is your favorite aspect of this product?

Data Security, the platform ensures data remains secure and compliant with industry standards

What recommendations would you give to someone considering this product?

No-Code App Development; Pega Platform provides drag-and-drop tools for users to build applications without extensive coding knowledge

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Kevin D.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Great prod, Intergration can be a struggle

Likeliness to Recommend

7 /10

What differentiates Pega Platform from other similar products?

Ease of use and customize to our needs

What is your favorite aspect of this product?

Ease of setting up permissions

What do you dislike most about this product?

not much. I wish there were more options

What recommendations would you give to someone considering this product?

if your looking for a low code solution this is it.

Pros

  • Saves Time
  • Continually Improving Product
  • Trustworthy
  • Effective Service

Cons

  • Less Inspiring
  • Security Frustrates

Anudeep N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Low Code platform Development

Likeliness to Recommend

9 /10

What differentiates Pega Platform from other similar products?

its workflow and its components or rules which comes with precoded which saves our time which helps us to build application faster .

What is your favorite aspect of this product?

It never comprmises in quality of developing application even though its faster because it provides great ways to create test cases and unit testing the application which increases application quality.

What do you dislike most about this product?

Some times when we need to create an attractive ui or to integrate with other platforms it provides only inbuilt rules which are not upto mark .

What recommendations would you give to someone considering this product?

It is the great product where you can build the appliactions so faster with no comprimise in quality and we can easily deploy application which contains many quality gates and quality check.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Saves Time