Pega Platform Logo
Pega Platform Logo
Pegasystems Inc.

Pega Platform

Composite Score
7.4 /10
CX Score
7.6 /10
Pega Platform
7.4 /10

What is Pega Platform?

A recognized leader in artificial intelligence, digital process automation, and customer engagement, Pega powers enterprise digital transformation with a unified, no-code platform. Trusted by global companies for rapid and scalable enterprise-wide, transformational deployments.

Company Details


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Pega Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pega Platform?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 82

Visual Workflow Modeler​

89

Role-Based Permissions​

86

Reporting and Analytics

85

Exception and Split Path Management​

84

Integration Capabilities

79

Conditional Logic Management​

79

Embedded Rules Engine​

75

Vendor Capability Ratings

Average 87

Breadth of Features

95

Product Strategy and Rate of Improvement

94

Business Value Created

91

Usability and Intuitiveness

89

Quality of Features

86

Vendor Support

86

Ease of Implementation

86

Availability and Quality of Training

85

Ease of Customization

81

Ease of IT Administration

79

Ease of Data Integration

79

Pega Platform Reviews

Payal P.

  • Role: C-Level
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

It made life easy and also it keeps tracking easy

Likeliness to Recommend

10 /10

What differentiates Pega Platform from other similar products?

It is a easy to use interface and differentiates work on the basis of SR type

What is your favorite aspect of this product?

its interface which keeps on developing

What do you dislike most about this product?

nothing yet

What recommendations would you give to someone considering this product?

Try it once and then check you track of the SR

Pros

  • Unique Features
  • Effective Service
  • Inspires Innovation
  • Respectful

Srilekhya K.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic product for BPM Platform

Likeliness to Recommend

10 /10

What differentiates Pega Platform from other similar products?

Very effective product

What is your favorite aspect of this product?

Very user friendly

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

Great product or Bpm tool

Pros

  • Continually Improving Product
  • Saves Time
  • Respectful
  • Over Delivered

Srilekhya K.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Worthy product

Likeliness to Recommend

10 /10

What differentiates Pega Platform from other similar products?

Easy usage

What is your favorite aspect of this product?

Time saving

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

Great option

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing