Pimcore Customer Reviews 2025 | SoftwareReviews

Pimcore

Composite Score

7.3 /10

CX Score

7.6 /10

6 Reviews Write a Review

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What is Pimcore?

Pimcore provides an open-source software platform for data and experience management. Its modules for PIM, MDM, DAM, CDP, DXP/CMS, and digital commerce are praised by analysts such as Gartner and Forrester. Thousands of companies worldwide, including Burger King, Audi, and Ikea, have already chosen Pimcore. The company is headquartered in Austria/Europe.

Company Details

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Pimcore Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pimcore?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 84

Workflow and Approval Management

Collaboration

Digital Asset Sharing

In System Content Views

Cloud Offering

Automation of Metadata Creation

Permissions and Access Right Management

Version Management

Content Capture

Digital Asset Findability

Intelligent Indexing

Vendor Capability Ratings

Average 82

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Vendor Support

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Business Value Created

Availability and Quality of Training

Also Featured in...

Product Information Management

Score 7.8

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Pimcore Reviews

Jagruti P.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Pimcore: A Comprehensive Overview

Likeliness to Recommend

9 /10

What differentiates Pimcore from other similar products?

Offers high flexibility with customizable data models tailored to unique business needs.

What is your favorite aspect of this product?

Workflow management for product launch sequences with notifications and real-time dashboards.

What do you dislike most about this product?

Requires customizations to implement specific customer requirements.

What recommendations would you give to someone considering this product?

Pimcore is highly recommended for businesses seeking a flexible, all-in-one platform for managing product information, digital assets, and customer data. Its open-source nature and customizable features make it suitable for large-scale enterprises with complex requirements.

Pros

Performance Enhancing
Caring
Respectful
Fair

Cons

Wastes Time

Vikas P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

Data Management made easy

Likeliness to Recommend

6 /10

What differentiates Pimcore from other similar products?

Unified platform, open source, scalability

What is your favorite aspect of this product?

My favorite aspect of Pimcore is its Unified Platform, which combines Product Information Management (PIM), Master Data Management (MDM), and Digital Asset Management (DAM) into a single solution, streamlining data management and enhancing efficiency.

What do you dislike most about this product?

One potential drawback of Pimcore is its Steep Learning Curve, which can require significant time and resources to fully master and utilize its features effectively, especially for users without prior experience.

What recommendations would you give to someone considering this product?

Access your need, explore integration, plan for implementation, test and evaluate

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nelson F.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Data and Digital Experience Management

Likeliness to Recommend

9 /10

What differentiates Pimcore from other similar products?

Pimcore enables centralized data management, which is critical for organizations that need to ensure the quality of their information across multiple sources. This approach has significantly optimized our workflow, and with the integration of modules that allow us to dynamically customize content, we have been able to fine-tune communication with our customers more effectively, positively impacting our conversion rates.

What is your favorite aspect of this product?

In my organization, we use Pimcore as an end-to-end platform for product, content and customer experience data management. We were facing serious issues with information silos and inconsistencies in the user experience across different channels. With Pimcore, we have been able to unify our databases, facilitating more effective management and better availability of real-time information. This has drastically changed the way we approach our marketing and customer service, allowing us to offer a more seamless and consistent experience to our users.

What do you dislike most about this product?

Among the features that truly set Pimcore apart from other programs, three stand out clearly:

What recommendations would you give to someone considering this product?

I recommend Pimcore because it presents itself as a robust solution for companies looking to optimize data management and enrich the customer experience. With careful selection of the right scenarios for use, companies can maximize their profits and face the digital future more securely and effectively.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Pimcore

What is Pimcore?

Company Details

Need Assistance?

Pimcore Ratings

82 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Pimcore?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Digital Asset Sharing Ability to securely share the digital assets (or files)

In System Content Views Ability to create customized views of content repositories.

Cloud Offering Cloud compatibility (software and infrastructure).

Automation of Metadata Creation Asset metadata can be created using rules.

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Content Capture Channels through which content is uploaded or classified.

Digital Asset Findability Capabilities of navigation and browsing

Intelligent Indexing AI driven capability to label & classify automatically

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Product Information Management

Pimcore Reviews

Jagruti P.

Pimcore: A Comprehensive Overview

Likeliness to Recommend

Pros

Cons

Vikas P.

Data Management made easy

Likeliness to Recommend

Pros

Nelson F.

Data and Digital Experience Management

Likeliness to Recommend

Pros

Feature Ratings

Workflow and Approval Management

Collaboration

Digital Asset Sharing

In System Content Views

Cloud Offering

Automation of Metadata Creation

Permissions and Access Right Management

Version Management

Content Capture

Digital Asset Findability

Intelligent Indexing

Vendor Capability Ratings

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Vendor Support

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Business Value Created

Availability and Quality of Training