

What is Qualtrics CoreXM?
One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualtrics CoreXM?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audience Segmentation
Audience Demographics
Data Visualization
Real Time Workflow Automation
Conversion Analysis
API Framework
Predictive Analytics
Customer Journey Modelling
Anomaly Detection
Metadata Management
Cross Channel Attribution Analysis
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Business Value Created
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Vendor Support
Also Featured in...
Qualtrics CoreXM Reviews
Jasvinder S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Powerful analytics and integrations, but costly
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
Qualtrics CoreXM excels with advanced analytics, AI-driven insights, customizable surveys, seamless integrations, and robust scalability for enterprise feedback
What is your favorite aspect of this product?
The AI-powered analytics and seamless integrations of Qualtrics CoreXM enable actionable insights, making it ideal for data-driven decision-making
What do you dislike most about this product?
Qualtrics CoreXM can be expensive for small businesses, with a steep learning curve for beginners and limited offline survey capabilities
What recommendations would you give to someone considering this product?
Assess needs, start with a trial, budget carefully, train your team, leverage integrations, and ensure scalability for growth
Pros
- Helps Innovate
- Continually Improving Product
- Caring
- Includes Product Enhancements
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.

Michaël Z.
- Role: Consultant
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2025
Qualtrics is a great tool to build surveys in!
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
I think Qualtrics is having a nice and intuitive user interface. I used it during my academic career
What is your favorite aspect of this product?
I really liked the visual view on the flow of a survey including all validation rules and directions. They made the survey flow very clear to me
What do you dislike most about this product?
Sometimes it was not always clear what it meant if the tool was giving error messages of some survey steps not being set up properly
What recommendations would you give to someone considering this product?
I would recommend to first have a clear plan on what kind of survey you want to build. Put it on paper first, having a blueprint will definitely help setting up qualtrics
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
Cons
- Commodity Features
- Under Delivered
Please tell us why you think this review should be flagged.
Ogunleye A.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
A very Wonderful and encompassing App.
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
A wide array of features to monitor customer behaviour towards a new Product and especially the Dashboard Design is so well detailed
What is your favorite aspect of this product?
Interacting with Dashboard on Qualtrics, the Realtime dashboard, and also the automatic update is a Superb feature.
What do you dislike most about this product?
It is not Beginner friendly, it has a lot of complex programs, that needs extensive tutoring and learning, but after going through this initial first stage it is wonderful experience from there.
What recommendations would you give to someone considering this product?
Though it is Pricey, it is the best when it comes to VOC related Programs, and it makes Getting Detailed and Functional Customer feedback easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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