Qualtrics CoreXM Logo
Qualtrics CoreXM Logo
Qualtrics

Qualtrics CoreXM

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Qualtrics CoreXM
7.7 /10

What is Qualtrics CoreXM?

One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.

Company Details


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Awards & Recognition

Qualtrics CoreXM won the following awards in the Survey Software category

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Qualtrics CoreXM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Qualtrics CoreXM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Qualtrics CoreXM?

5% Negative
11% Neutral
84% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Fair
  • Reliable

Feature Ratings

Average 82

Questionnaire Design/Survey Builder

87

Branching and Logic

86

Collaboration

84

Multi-Channel Distribution

83

Customizable Branding

83

APIs and Integration

82

Templates & Question Library

81

Role and User Management

79

Mobile Support

78

3rd-Party Integrations

78

Data Analysis and Visualization

78

Vendor Capability Ratings

Average 79

Vendor Support

83

Ease of Implementation

83

Breadth of Features

82

Ease of Data Integration

81

Usability and Intuitiveness

80

Business Value Created

80

Availability and Quality of Training

78

Quality of Features

78

Product Strategy and Rate of Improvement

77

Ease of IT Administration

77

Ease of Customization

76

Qualtrics CoreXM Reviews

Jesus R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

An excellent solution to carry out your surveys.

Likeliness to Recommend

10 /10

What differentiates Qualtrics CoreXM from other similar products?

Unlike other tools, we can say that this one is unique since qualtrics uses modern technology such as AI and machine learning, in addition to helping to analyze open texts efficiently and quickly.

What is your favorite aspect of this product?

What I like the most about this product is that it has very reliable data analysis features that are powered by artificial intelligence, plus I also really like the user interface, and it also has multiple uses like surveys.

What do you dislike most about this product?

In my personal opinion, we can say that this tool has not found any fault with this product, since its easy-to-use design allows you to create surveys for specific projects.

What recommendations would you give to someone considering this product?

One of the reasons why we can recommend this tool is because it has a block-based design, plus it also has a wide variety of question-type options.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Frank R. C.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Surveys are of high quality and precision

Likeliness to Recommend

8 /10

What differentiates Qualtrics CoreXM from other similar products?

CoreXM isn’t just a data assistant. It knows how to help marketers, data scientists and executives get the most out of their information by making the smartest recommendations. CoreXM is a comprehensive analysis of your XM program. Included are key trends and powerful insights thanks to the use of intelligent analysis tools with automated dashboards. These tools will help you make sense of your data, providing you with key insights that can help you make more informed customer decisions.

What is your favorite aspect of this product?

Providing feedback through surveys that appear when someone clicks a specific part of the website. Creating questionnaire templates and survey questions. Performing past surveys to find trends that can be used in future designs. Creating new features or improving existing ones becomes easier when working with a framework that directs the process. Quantitative data gathered from web analytics tools is used to analyze customers’ interactions with the website. This information is then used to build a greater understanding of how customers interact with the website.

What do you dislike most about this product?

I love the ease of use when creating digital experiences through this program. It is ideal for creating a quick website with personalized features.

What recommendations would you give to someone considering this product?

Exploring the ambiguous and costly world of survey quality can be frustrating and time-consuming, but with Qualtrics XM you can get totally satisfying results: Create a survey to gather the issues faced by customers and your intended customer base. Take the results and use Qualtrics to create a more refined questionnaire. By using surveys that come with reliable and accurate results, you can launch with confidence. Users get access to actual responses from surveyed users who provide feedback from the same survey.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gábor S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Get started quickly with pre-configured templates

Likeliness to Recommend

9 /10

What differentiates Qualtrics CoreXM from other similar products?

Offering convenience and cost savings, survey templates are already pre-filled. Data costs aren't an issue thanks to the secure nature of the platform. The software's built-in reporting and analysis tools make company data easy to find and use. Faster survey creation is achieved through the use of pre-built survey templates. With enterprise-level security and data protection, stay compliant and secure. Allow access to all business data is necessary to make the best decisions. Private form fields for data that should not be shared publicly or posted on social media.

What is your favorite aspect of this product?

With CoreXM, there is no longer a need to switch between multiple analytics programs thanks to its integration. Qualtrics CoreXM is the only AI-powered intelligence and analytics software for XM programs on the market. It debuted with CoreXM, which is its first release.

What do you dislike most about this product?

This software provides respondents with integrated survey intelligence to optimize the quality of their data and research methods. It enables organizations to conduct research without leaving the office thanks to integrated machine learning and AI.

What recommendations would you give to someone considering this product?

Qualtrics CoreXM tracks which forms lead to increased conversions. Ensures the security of your data using enterprise-grade software. Using Qualtrics CoreXM with Google Analytics provides easy access to data changes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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