Qualtrics

Qualtrics CoreXM

Composite Score

7.7 /10

CX Score

7.8 /10

51 Reviews Write a Review

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What is Qualtrics CoreXM?

One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.

Company Details

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Awards & Recognition

Qualtrics CoreXM won the following awards in the Survey Software category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

0 Top Rated Features

2023

2 Top Rated Capabilities

0 Top Rated Features

2022

Qualtrics CoreXM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Qualtrics CoreXM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Qualtrics CoreXM?

5% Negative

11% Neutral

84% Positive

Pros

Performance Enhancing
Trustworthy
Fair
Reliable

Feature Ratings

Average 82

Questionnaire Design/Survey Builder

Branching and Logic

Collaboration

Multi-Channel Distribution

Customizable Branding

APIs and Integration

Templates & Question Library

Role and User Management

Mobile Support

3rd-Party Integrations

Data Analysis and Visualization

Vendor Capability Ratings

Average 79

Vendor Support

Ease of Implementation

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Also Featured in...

Customer Intelligence

Score 8.1

View Qualtrics CoreXM in this category (opens in a new tab)

Qualtrics CoreXM Reviews

Betty M.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Best Business Survey Software

Likeliness to Recommend

9 /10

What differentiates Qualtrics CoreXM from other similar products?

For business survey, Qualtrics Core XM offers the very best and also doubles up as a customer intelligence solution

What is your favorite aspect of this product?

The software is mutli-purpose It's a cost effective business software It makes handling business surveys easy

What do you dislike most about this product?

For the time I have used Qualtrics Core XM, I haven't had any issues

What recommendations would you give to someone considering this product?

I recommend Qualtrics Core XM as a survey solution thanks to it's many features and also capabilities. It's also great in handling customer intelligence

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Inspires Innovation

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Aug 2022

Industry Standard for Surveying

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Elena G.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

User-friendly and reliable software for surveys

Likeliness to Recommend

9 /10

What differentiates Qualtrics CoreXM from other similar products?

It is a cloud-based platform that enables organizations to collect, manage, and analyze customer feedback. The platform provides a suite of tools to design and distribute surveys, track responses, and generate insights. It is differentiating itself in the market by offering a more comprehensive set of features and tools than its competitors. The platform also offers a more flexible pricing model, which allows organizations to pay for only the features they need.

What is your favorite aspect of this product?

I like that the software is very user-friendly and easy to navigate. It is also very versatile and can be used for a variety of research projects.

What do you dislike most about this product?

The main thing I dislike is that it can be slow and glitchy at times, which can be frustrating.

What recommendations would you give to someone considering this product?

Qualtrics Core XM is a great tool for conducting online surveys and research. The software is user-friendly and has a wide range of features. It offers a free trial so you can try out the software before you commit to a paid subscription and see whether it fits your requirements.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Qualtrics CoreXM

What is Qualtrics CoreXM?

Company Details

Need Assistance?

Awards & Recognition

Qualtrics CoreXM Ratings

82 Likeliness to Recommend

1 Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love Qualtrics CoreXM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Collaboration Invite people to review or edit the survey before sending them out.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Role and User Management Enable different levels of access and permissions based on role.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Customer Intelligence

Qualtrics CoreXM Reviews

Betty M.

Best Business Survey Software

Likeliness to Recommend

Pros

Industry Standard for Surveying

Likeliness to Recommend

Pros

Elena G.

User-friendly and reliable software for surveys

Likeliness to Recommend

Pros

Most Popular Qualtrics CoreXM Comparisons

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SurveySparrow

1
Since last award

Feature Ratings

Questionnaire Design/Survey Builder

Branching and Logic

Collaboration

Multi-Channel Distribution

Customizable Branding

APIs and Integration

Templates & Question Library

Role and User Management

Mobile Support

3rd-Party Integrations

Data Analysis and Visualization

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization