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Sage  X3 Logo
Sage Group

Sage X3

Composite Score
7.0 /10
CX Score
7.2 /10
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Sage X3
7.0 /10

What is Sage X3?

Sage X3 accelerates your entire business– from procurement to production, warehousing, sales, customer service and financial management– and delivers faster insight into costs and performance at every step, on a global scale. Sage X3 offers flexible configuration options and applications to support your industry-specific processes, and can be operated in the Cloud – managed by Sage – or in your company data center giving you total control over your IT strategy.

Company Details

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Awards & Recognition

Sage X3 won the following awards in the Enterprise Resource Planning - Midmarket category

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Sage X3 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sage X3.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sage X3?

2% Negative
21% Neutral
77% Positive

Pros

  • Reliable
  • Respectful
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 79

Supply Chain Management

84

Accounting and Financial Management

83

Job and Project Management

82

Service Management

81

Analytics and Reporting

80

Industry Specific Capabilities

80

Human Capital Management

78

BI and Performance Management

77

Customer Relationship Management

77

Procurement Management

76

Governance Risk and Compliance

74

Vendor Capability Ratings

Average 75

Breadth of Features

81

Business Value Created

79

Quality of Features

78

Usability and Intuitiveness

77

Ease of IT Administration

75

Ease of Customization

75

Product Strategy and Rate of Improvement

74

Ease of Data Integration

74

Availability and Quality of Training

73

Ease of Implementation

73

Vendor Support

68

Sage X3 Reviews

Sam M.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Sage X3: Orchestrating Business Harmony

Likeliness to Recommend

9 /10

What differentiates Sage X3 from other similar products?

The scalability and flexibility of the platform distinguish it from competitors, making it suitable for us.

What is your favorite aspect of this product?

The real-time visibility across all business functions.

What do you dislike most about this product?

I honestly have no dislikes.

What recommendations would you give to someone considering this product?

Utilizing the extensive training resources available can expedite the implementation process.

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Bongekile N.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Good for a larger company

Likeliness to Recommend

9 /10

What differentiates Sage X3 from other similar products?

Its a good ERP system that covers different business functions

What is your favorite aspect of this product?

I like that its customizable and it can be used in different business functions

What do you dislike most about this product?

The customer support can be improved and it takes a bit of time to learn to navigate

What recommendations would you give to someone considering this product?

If you have a preference for Sage products and are in a growth phase then this product can be very helpful as different departments can use it and you can customize it to suit your business needs

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Cons

  • Vendor Friendly Policies
  • Less Efficient Service
  • Less Effective Service

Craig W.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

great analytics, great modules, awful crm

Likeliness to Recommend

10 /10

What differentiates Sage X3 from other similar products?

adaptability and customisation

What is your favorite aspect of this product?

Reporting is superb coupled with the sei add on

What do you dislike most about this product?

CRM module is unworkable

What recommendations would you give to someone considering this product?

Great for multi site businesses

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Acts with Integrity

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