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Sage Group

Sage X3

Composite Score

7.0 /10

CX Score

7.2 /10

78 Reviews Write a Review

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What is Sage X3?

Sage X3 accelerates your entire business– from procurement to production, warehousing, sales, customer service and financial management– and delivers faster insight into costs and performance at every step, on a global scale. Sage X3 offers flexible configuration options and applications to support your industry-specific processes, and can be operated in the Cloud – managed by Sage – or in your company data center giving you total control over your IT strategy.

Company Details

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Awards & Recognition

Sage X3 won the following awards in the Enterprise Resource Planning - Midmarket category

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0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

2 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

2022 Data Quadrant Champion

2022

0 Top Rated Capabilities

2 Top Rated Features

2022

Sage X3 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sage X3.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sage X3?

2% Negative

21% Neutral

77% Positive

Pros

Reliable
Respectful
Helps Innovate
Enables Productivity

Feature Ratings

Average 79

Supply Chain Management

Accounting and Financial Management

Job and Project Management

Service Management

Analytics and Reporting

Industry Specific Capabilities

Human Capital Management

BI and Performance Management

Customer Relationship Management

Procurement Management

Governance Risk and Compliance

Vendor Capability Ratings

Average 75

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of Implementation

Vendor Support

Sage X3 Reviews

Rui M.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Great cost-benefit ERP

Likeliness to Recommend

10 /10

What differentiates Sage X3 from other similar products?

High capacity of develpment and adding new features Manufacturing

What is your favorite aspect of this product?

Easy to learn Easy to adapt company needs High capacity of develpment and adding new features Great product management Wharehouse management Production management Web app

What do you dislike most about this product?

Lack of some contry legislations Non centralized update management

What recommendations would you give to someone considering this product?

Just implement!

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Yemurai S.

Role: Information Technology
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Very flexible but can be complex too!

Likeliness to Recommend

7 /10

What differentiates Sage X3 from other similar products?

The cost and the ability to allow for easy customization internally. Sage X3 cuts across all business functions and as a result allows for easy integrations and a bird's eye view of business performance. The transactions are real-time and that helps to make quick decisions.

What is your favorite aspect of this product?

The distribution module, the way it works is so seamless.

What do you dislike most about this product?

The difficulty in the development and the lack of knowledge from the Technical team around this area. Too much dependency on the French team resulted in a longer turnaround time for calls logged and in some cases not resolved at all.

What recommendations would you give to someone considering this product?

Adopt your business processes to the software, not the other way round. It is ok to review the business process and change in some areas to suit Sage. Sage X3 works very well if using the standard processes with minimum customization.

Pros

Continually Improving Product
Reliable
Saves Time
Fair

Cons

Less Effective Service
Under Delivered
Less Caring

Role: Finance
Industry: Engineering
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2022

pricy product and not user friendly

Likeliness to Recommend

6 /10

Pros

Client Friendly Policies
Helps Innovate
Continually Improving Product
Reliable

Cons

Under Delivered
Commodity Features
Less Effective Service

Sage X3

What is Sage X3?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Sage X3 Ratings

84 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Sage X3?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Sage X3 Reviews

Rui M.

Great cost-benefit ERP

Likeliness to Recommend

Pros

Yemurai S.

Very flexible but can be complex too!

Likeliness to Recommend

Pros

Cons

pricy product and not user friendly

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Supply Chain Management

Accounting and Financial Management

Job and Project Management

Service Management

Analytics and Reporting

Industry Specific Capabilities

Human Capital Management

BI and Performance Management

Customer Relationship Management

Procurement Management

Governance Risk and Compliance

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of Implementation

Vendor Support