Salesforce Platform Logo Award Winner Product Badge
Salesforce Platform Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Platform

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Salesforce Platform
8.9 /10

What is Salesforce Platform?

The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.

Company Details


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Awards & Recognition

Salesforce Platform won the following awards in the Low-Code Development Tools category

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Salesforce Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Platform?

2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Performance Enhancing

Feature Ratings

Average 83

Application Security

90

Collaboration

87

Cloud Deployment

86

Audit Trail

85

Role-Based Access Management

84

Application Inventory and Dashboard

84

Data and Entity Mapping

84

Import and Export Capabilities

83

End to End Lifecycle Management

83

Vendor Community and Marketplace

83

Cross-Platform Deployment

83

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Customization

85

Usability and Intuitiveness

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Quality of Features

84

Breadth of Features

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Data Integration

83

Ease of Implementation

80

Salesforce Platform Reviews

L M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

incredibly useful for sales

Likeliness to Recommend

9 /10

What differentiates Salesforce Platform from other similar products?

It has everything

What is your favorite aspect of this product?

It can be 100% customised and there's a lot of learning options

What do you dislike most about this product?

It's slower than I'd like it to be

What recommendations would you give to someone considering this product?

It's a must for sales

Neha R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Fantastic product with low Code Feature

Likeliness to Recommend

10 /10

What differentiates Salesforce Platform from other similar products?

Easy UI Integration capabilities with Mulesoft

What is your favorite aspect of this product?

Low code and integration with Mulesoft

What do you dislike most about this product?

Per user license cost

What recommendations would you give to someone considering this product?

Low code feature and experience cloud

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Emily W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Obviously the best platform out there

Likeliness to Recommend

10 /10

What differentiates Salesforce Platform from other similar products?

Salesforce is the best on the market with the most features

What is your favorite aspect of this product?

The importing and export and the clear data mapping

What do you dislike most about this product?

Quite dated interface, would be keen to see an updated look

What recommendations would you give to someone considering this product?

Definitely consider it, it is the best of the best

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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