
In Partnership With SelectHub
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What is SAP Sales Cloud?
Deliver exceptional sales experiences and increase revenue and foster advocacy by supporting customer-centric sales engagements with a 360-degree view of every customer and interaction. Let your sales organization spend more time building relationships and engaging with customers. With the SAP Sales Cloud solution, you can streamline and automate critical selling processes and empower sellers with intelligent recommendations.
Company Details
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SAP Sales Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SAP Sales Cloud.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
100 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Sales Cloud?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Service Management
Sales Management
Marketing Management
Account and Contact Management
Analytics and Reporting
Collaboration
Lead Management
Quote Contract and Proposal
Activity and Workflow Management
Mobile
Telephony and Call Center Management
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Data Integration
Business Value Created
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
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SAP Sales Cloud Reviews

Justin D.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
fantastic solution!
Likeliness to Recommend
What differentiates SAP Sales Cloud from other similar products?
Easiest to use
What is your favorite aspect of this product?
great reporting!
What do you dislike most about this product?
dashboard a bit overhwleming
What recommendations would you give to someone considering this product?
it's terrific, just try it!
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Amelie H.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2022
A terribly competitive and versatile CRM for SMEs.
Likeliness to Recommend
What differentiates SAP Sales Cloud from other similar products?
The automation reply option is fantastic. Guide the user terribly well. Straightforward to use. The quality of the software system is good. Covers all the functions needed for client support. The most useful factor regarding SAP CRM is its’ ability to accommodate enhancements once interacting with alternative systems. I like that it supports cloud-based and on-premise preparation models. SAP CRM can facilitate the sales cycle by automating straightforward tasks like sales data entry and customer data gathering, consumer contact information, leads targeted, and plenty of more.
What is your favorite aspect of this product?
When we have SAP as a software system it works great conjointly provides plenty of support on C4C. All the functions are accessible and it’s user-friendly. UI is the same currency so it’s simple to use and manage. The most effective factor concerning this CRM is extremely customizable. It’s among the most economical CRM systems developed by SAP that helps users to navigate through the site quickly. The entire interface is very minimal and user-friendly. Reporting and analytics options are great pros. Need not purchase any extra product or supporting add-on to fulfill reportage and analytics needs.
What do you dislike most about this product?
The concern regarding this CRM is related to performance. The CRM gets down occasionally, however usual queries take a moment to process. I would like if the SAP team might fix this issue, then it’d be additional fun to use this tool. Generally lagging and slow to load the tool (mainly it got lagged between operating and if you’re doing serious work), you actually want a very fast net to use the software.
What recommendations would you give to someone considering this product?
I will suggest this product to clients who are searching for salesforce automation. conjointly recommend for those that already have one thing for their sales automation however aiming to automatize their customer support or center support.
Pros
- Security Protects
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.

Roshni R.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
"SAP Sales Cloud Is An Adaptable CRM."
Likeliness to Recommend
What differentiates SAP Sales Cloud from other similar products?
Starting With The Sky. The essential cost of licenses is paid on a pay-as-you-go basis. Analytical features such as reporting are incredibly beneficial. No additional products or add-ons are required to meet reporting and analytics needs. I have a long list of reasons why this product is superior to its competitors. We are eliminating the need to purchase servers and staff for those stuck. Expanding or rescaling isn't a problem, either. SAP Sales is the best IT service and solution without a box.
What is your favorite aspect of this product?
We've saved money on the upkeep of our facilities. In terms of premise systems, we're shelling out a ton of cash! That's our savings right there. Sap Cloud makes it possible for us to do so. It's much easier to get things done when we have SAP on the backend. It has all the features we need and is easy to use. It's simple to use and manage because the UI is the same.
What do you dislike most about this product?
Backend connectivity is still challenging. We may face a challenge if further development is needed.
What recommendations would you give to someone considering this product?
SAP is the first name that springs to mind when thinking of ERP software. The system is very strict about the proper operation. If you want it to work precisely for you, simply follow the procedure; it will work miracles!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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