Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

SAP

SAP SuccessFactors HCM

Composite Score

7.5 /10

CX Score

7.8 /10

15 Reviews Write a Review

Claim Software

What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

11% Negative

0% Neutral

89% Positive

Pros

Reliable
Enables Productivity
Inspires Innovation
Respectful

Feature Ratings

Average 80

Job Board Integration

Requisitions

Recruitment Scheduling

Systems Integration

HRIS Integration

Pre-Screening Pre-Qualification

Analytics and Reporting

Templated Communications

Chatbot

Employee Employer Portal

Skills Testing

Vendor Capability Ratings

Average 79

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Also Featured in...

Human Capital Management - Enterprise

Score 7.9

View SAP SuccessFactors HCM in this category (opens in a new tab)

Talent Management

Score 7.3

View SAP SuccessFactors HCM in this category (opens in a new tab)

Internal Talent Marketplace

Score 7.3

View SAP SuccessFactors HCM in this category (opens in a new tab)

SAP SuccessFactors HCM Reviews

KC B.

Role: Information Technology
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Does what we need - but UX is rough

Likeliness to Recommend

4 /10

What differentiates SAP SuccessFactors HCM from other similar products?

They have a lot of features which work well together once you get it configured. Other products had a few pieces of the puzzle whereas SuccessFactors had them all.

What is your favorite aspect of this product?

The onboarding document management is great. It is very easy to onboard employees in other states once those states are setup.

What do you dislike most about this product?

The user experience is very rough. For example, if I say I have completed and objective, it should automatically change that to 100% done - it should not make me change both. There are scenarios with my staff where they have an object marked as complete that is 50% done. It it little things like that which pop up all over the product. I also don't like that we are not using a US based sever instance.

What recommendations would you give to someone considering this product?

Be sure to do your homework. The implementation is not intuitive. Once you know how to configure something, it is easy to do - but figuring it out - you need a 3rd party.

Pros

Reliable
Transparent
Friendly Negotiation
Enables Productivity

Cons

Less Efficient Service
Leverages Incumbent Status
Slower Product Innovation

Sarah S.

Role: Human Resources
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Market-leading solution

Likeliness to Recommend

10 /10

What differentiates SAP SuccessFactors HCM from other similar products?

The online application process helps candidates submit a concise and structured application by following a clear course of action. The system allows for speedy vacancy approvals, and jobs can be posted both internally and externally at the touch of a button. Its tracking functionality, flexibility, and ease of use simply add to its effectiveness.

What is your favorite aspect of this product?

Powerful reporting and analytics tools supports high-calibre hiring and improved workforce acquisition decisions. Automated update notification to candidates and tracking of communications.

What do you dislike most about this product?

A fee times that I have seen when we have a multitude of data configurations, the system can run slow but that doesn't happen often.

What recommendations would you give to someone considering this product?

Progressive organizations need a solid recruitment program like SAP SuccessFactors that focuses on a company's most valuable asset - it's people.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ghadeer H.

Role: Human Resources
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Full suite HRIS system

Likeliness to Recommend

10 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Provides employee training materials, handbooks, and more ina variety of languages to making it easy to close the skills gap for employees and their managers. The ability to conduct regular risks assessments that show what would happen if we lost a key employee with crucial skills. It has more than 45 available languages in the system to help find top talent from anywhere in the world.

What is your favorite aspect of this product?

SAP SuccessFactors uses Advanced Encryption Standard 256-bit encryption for data at rest so our private data in the system is well protected from hacks and malicious activity.

What do you dislike most about this product?

With more than 2000 talent metrics that we can use to analyze network, SAP SuccessFactors is so robust that it's challenging to navigate.

What recommendations would you give to someone considering this product?

If you're looking for a full suite of HRIS system that focuses heavily on Talent Management and Employee Experience, then SAP SuccessFactors will be a great choice for you and will even work best for companies with complex, global workforce.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

SAP SuccessFactors HCM

What is SAP SuccessFactors HCM?

Company Details

Need Assistance?

SAP SuccessFactors HCM Ratings

89 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love SAP SuccessFactors HCM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Job Board Integration Ability to automatically post positions to external job boards and pull candidate information.

Requisitions Create and store unlimited requisitions.

Recruitment Scheduling Scheduling of screening and interviews.

Systems Integration Integration with other systems such as policies, code of conduct etc.

HRIS Integration Integrates with desired HRIS suite.

Pre-Screening Pre-Qualification Performs resume parsing by screening prospects manually or automatically for easier evaluation.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Templated Communications Ability to build and save standard employee communications to automate interactions. Communications to referees and candidates are pre-templated.

Chatbot A personalized conversational interface for answering questions and completing tasks.

Employee Employer Portal Software includes portal functionality for HR as well as employees.

Skills Testing Tests the specific skills required of a candidate.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Human Capital Management - Enterprise

Talent Management

Internal Talent Marketplace

SAP SuccessFactors HCM Reviews

KC B.

Does what we need - but UX is rough

Likeliness to Recommend

Pros

Cons

Sarah S.

Market-leading solution

Likeliness to Recommend

Pros

Ghadeer H.

Full suite HRIS system

Likeliness to Recommend

Pros

Most Popular SAP SuccessFactors HCM Comparisons

iCIMS Talent Cloud

Zoho Recruit

Bullhorn ATS & CRM

LeverTRM

Greenhouse Recruiting

SmartRecruiters Hiring Platform

Feature Ratings

Job Board Integration

Requisitions

Recruitment Scheduling

Systems Integration

HRIS Integration

Pre-Screening Pre-Qualification

Analytics and Reporting

Templated Communications

Chatbot

Employee Employer Portal

Skills Testing

Vendor Capability Ratings

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Usability and Intuitiveness