SAP SuccessFactors HCM Logo
SAP SuccessFactors HCM Logo
SAP

SAP SuccessFactors HCM

Composite Score
7.3 /10
CX Score
7.7 /10
SAP SuccessFactors HCM
7.3 /10

What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

Company Details


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SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

9% Negative
0% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 78

Talent Acquisition

91

Performance Management

86

Workforce Planning

80

Learning and Development

79

Succession Planning

79

Mentoring and Coaching

78

Career Pathing

78

Skills Management

76

Data and Analytics

75

Internal Gig and Project Work

75

Algorithmic Bias Mitigation

72

Vendor Capability Ratings

Average 79

Breadth of Features

90

Business Value Created

86

Availability and Quality of Training

82

Quality of Features

81

Ease of IT Administration

80

Ease of Customization

78

Product Strategy and Rate of Improvement

76

Ease of Implementation

76

Ease of Data Integration

73

Vendor Support

72

Usability and Intuitiveness

69

SAP SuccessFactors HCM Reviews

Soban R.

  • Role: Human Resources
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Beast software for human resources services

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Variety of features, easy to use, easy to integrate

What is your favorite aspect of this product?

Organization chart, job requisition, interview central, position creation, offer approval form, onboarding, performance management, and learning and development

What do you dislike most about this product?

Sometimes it takes time to modify the features you are proposing

What recommendations would you give to someone considering this product?

If you are looking for software that provides comprehensive human resources services, such as talent solutions, core HR, collaboration tools, and workforce analytics, then you should choose this software.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service

Aashu K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

User friendly interface and Intuitive Design

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

The extensive suite of HR modules offered by SAP SuccessFactors , which include core HR recruiting ,performance management and learning management and succession planning, sets it apart from other comparable products. From Hiring though retirement, it offers a single platform for managing the full employee lifecycle. The platform facilitates smooth data exchange and streamlined procedures through its integration with other SAP products, including SAP S/4 Hana.

What is your favorite aspect of this product?

Its intuitive design and user friendly interface are my favorite aspect . Employee data and procedure can be managed effectively due to the platform's ease of use and the integration of its many modules. The platforms sophisticated analytics features offer insightful information about performance indicator and workforce trends.

What do you dislike most about this product?

The intricacy of the SAP SuccessFactors is a disadvantage, particularly for business with intricate HR Procedure ,it can take a lot of time and resources to implement and customize the platform, furthermore the platform can be expensive , especially for smaller businesses.

What recommendations would you give to someone considering this product?

I advise carefully assessing the budget and unique HR requirements of the company , The platform works best for businesses with a sizable workforce and intricate HR procedure. To get the most of the platform, its crucial to make the right configuration and training investment . Take into account the platform continuing maintenance and support expense as well.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Respectful

Manoj S.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2025

Powerful HR Solution for global companies

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

SAP SuccessFactors is different because it works best for big global companies, gives strong local compliance, and connects smoothly with other SAP systems. It’s a full HR suite covering everything from hiring to payroll, making it stronger for complex, multinational needs compared to others like Workday or Oracle.

What is your favorite aspect of this product?

My favourite aspect of SAP SuccessFactors is that it brings all HR processes into one place – from hiring to payroll – making it easier for companies to manage people globally.

What do you dislike most about this product?

The thing I dislike most about SAP SuccessFactors is that it can be complex and costly to implement, and users often need extra training to use all the features well.

What recommendations would you give to someone considering this product?

Invest in user training and change management so employees get the most value

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy