SAP

SAP SuccessFactors HCM

Composite Score

7.7 /10

CX Score

8.1 /10

21 Reviews Write a Review

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What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

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SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

9% Negative

0% Neutral

91% Positive

Pros

Client's Interest First
Includes Product Enhancements
Acts with Integrity
Friendly Negotiation

Feature Ratings

Average 78

HR Systems Interface

Benefits Calculation

Accounting Systems Interface

Self Service Portal

Retirement Plan Tracking

Compensation Management

Time and Attendance

Direct Deposit

Taxation Deduction

Tax Form Preparation

Vacation and Leave Tracking

Vendor Capability Ratings

Average 72

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Human Capital Management - Enterprise

Score 7.8

View SAP SuccessFactors HCM in this category (opens in a new tab)

Talent Management

Score 7.3

View SAP SuccessFactors HCM in this category (opens in a new tab)

SAP SuccessFactors HCM Reviews

Rahul M.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Truly a Success factor

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

It provides bit customisable options . It provides wholistic experience and whole employee experience is integrated.

What is your favorite aspect of this product?

Performance management system is better than other competitors

What do you dislike most about this product?

Hiring experience of recruiter and candidate has not been good .

What recommendations would you give to someone considering this product?

Go for it . There is no product better than this .

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Under Delivered

Aarushi J.

Role: Information Technology
Industry: Engineering
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Sep 2023

It is user friendly easy to navigate all in one

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

All things are in one place wasy to navigate and easy to use, can access any details on one click i will recommend to all

What is your favorite aspect of this product?

I can find everything on one place and if i can save all my data here

What do you dislike most about this product?

Well no major dislike , Initially it takes time to learn

What recommendations would you give to someone considering this product?

Please use for managing HR modules and saving and maintaining the data in one place and can access in one go

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Security Frustrates
Under Delivered

Tori B.

Role: Operations
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2023

Better than nothing, but previous vendor preferred

Likeliness to Recommend

3 /10

What differentiates SAP SuccessFactors HCM from other similar products?

I have only used one other product for Vacation Time management, and it wasn't an HR software, it was a payroll software.

What is your favorite aspect of this product?

one thing I do like about SF is the hiring process - there is a timeline that shows you how far along in the hiring process you are which is neat. This isn't the main reason I use SF, but for the times that I need to reference it, it can be helpful.

What do you dislike most about this product?

SF isn't intuitive or user friendly. We have used SF for almost 3yrs & I still have at least 2 or 3 people WEEKLY that email me asking how they can see their vacay balances, or asking me to adjust their Time off Requests because they can't find how to do it themselves, The time off screen shows the days that you've accrued as of the date you're looking at the balances, when in reality people want to know how many days they have for the entire year to book off. You have to change the date to 12/31/20xx to see how many total days you have to use, & this setting doesn't stay- so every time you leave the page & come back it needs to be reset.

What recommendations would you give to someone considering this product?

if this is the first HR management product you've ever used, you may be satisfied.

Pros

Reliable

Cons

Inhibits Innovation
Less Effective Service
Wastes Time

SAP SuccessFactors HCM

What is SAP SuccessFactors HCM?

Company Details

Book a Free Demo Today!

SAP SuccessFactors HCM Ratings

83 Likeliness to Recommend

100 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love SAP SuccessFactors HCM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

HR Systems Interface Ability to interface with the organization’s HR system.

Benefits Calculation Ability to calculate benefits

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Human Capital Management - Enterprise

Talent Management

SAP SuccessFactors HCM Reviews

Rahul M.

Truly a Success factor

Likeliness to Recommend

Pros

Cons

Aarushi J.

It is user friendly easy to navigate all in one

Likeliness to Recommend

Pros

Cons

Tori B.

Better than nothing, but previous vendor preferred

Likeliness to Recommend

Pros

Cons

Feature Ratings

HR Systems Interface

Benefits Calculation

Accounting Systems Interface

Self Service Portal

Retirement Plan Tracking

Compensation Management

Time and Attendance

Direct Deposit

Taxation Deduction

Tax Form Preparation

Vacation and Leave Tracking

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization