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SAP

SAP SuccessFactors HCM

Composite Score

7.7 /10

CX Score

8.1 /10

22 Reviews Write a Review

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What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

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SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

8% Negative

0% Neutral

92% Positive

Pros

Client's Interest First
Includes Product Enhancements
Acts with Integrity
Friendly Negotiation

Feature Ratings

Average 78

HR Systems Interface

Benefits Calculation

Accounting Systems Interface

Self Service Portal

Retirement Plan Tracking

Time and Attendance

Direct Deposit

Compensation Management

Taxation Deduction

Tax Form Preparation

Vacation and Leave Tracking

Vendor Capability Ratings

Average 72

Ease of IT Administration

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Also Featured in...

Human Capital Management - Enterprise

Score 7.9

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Talent Acquisition Suites

Score 7.5

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Talent Management

Score 7.3

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Internal Talent Marketplace

Score 7.3

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SAP SuccessFactors HCM Reviews

Mohammad A.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

This the good for management with full security.

Likeliness to Recommend

8 /10

What differentiates SAP SuccessFactors HCM from other similar products?

SAP SuccessFactors is cloud based solution, which means it offers scalability and accessibility.it is helping organization make data driven HR decisions and it's essential to evaluate multiple options.

What is your favorite aspect of this product?

This product is user friendly and intuitive interface is often praised for making it easy for both employees & HR to navigate. It's support for global organizations, including localalization and multi language support. This platform strong focus on data security

What do you dislike most about this product?

SAP SuccessFactors is can be expensive, especially for small and mid-sized businesses with budget constraints.in some cases faces performance issues, particularly when dealing with large datasets or during peak usage time.

What recommendations would you give to someone considering this product?

If needed, consider working with an experienced implementation partner or consultant.you can also think about your organisation growth plans.

Pros

Continually Improving Product
Trustworthy
Client Friendly Policies
Generous Negotitation

Maaz R.

Role: Finance
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Excellent Product for Employemee Managament

Likeliness to Recommend

10 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Ease of use

What is your favorite aspect of this product?

The best part about this product is that it helpes employees track their performance and manage their information. Have perfomance evaluations with reporting managers efficiently .

What do you dislike most about this product?

Everything is great about SAP Successfactors

What recommendations would you give to someone considering this product?

It is highly recommended to be used as a perfect tool for companies to manage employee information and establish a software for performance evaluation.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Manoj S.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2025

Powerful HR Solution for global companies

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

SAP SuccessFactors is different because it works best for big global companies, gives strong local compliance, and connects smoothly with other SAP systems. It’s a full HR suite covering everything from hiring to payroll, making it stronger for complex, multinational needs compared to others like Workday or Oracle.

What is your favorite aspect of this product?

My favourite aspect of SAP SuccessFactors is that it brings all HR processes into one place – from hiring to payroll – making it easier for companies to manage people globally.

What do you dislike most about this product?

The thing I dislike most about SAP SuccessFactors is that it can be complex and costly to implement, and users often need extra training to use all the features well.

What recommendations would you give to someone considering this product?

Invest in user training and change management so employees get the most value

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

SAP SuccessFactors HCM

What is SAP SuccessFactors HCM?

Company Details

Book a Free Demo Today!

SAP SuccessFactors HCM Ratings

84 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love SAP SuccessFactors HCM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

HR Systems Interface Ability to interface with the organization’s HR system.

Benefits Calculation Ability to calculate benefits

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Human Capital Management - Enterprise

Talent Acquisition Suites

Talent Management

Internal Talent Marketplace

SAP SuccessFactors HCM Reviews

Mohammad A.

This the good for management with full security.

Likeliness to Recommend

Pros

Maaz R.

Excellent Product for Employemee Managament

Likeliness to Recommend

Pros

Manoj S.

Powerful HR Solution for global companies

Likeliness to Recommend

Pros

Feature Ratings

HR Systems Interface

Benefits Calculation

Accounting Systems Interface

Self Service Portal

Retirement Plan Tracking

Time and Attendance

Direct Deposit

Compensation Management

Taxation Deduction

Tax Form Preparation

Vacation and Leave Tracking

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization