SAP SuccessFactors HCM Logo
SAP SuccessFactors HCM Logo
SAP

SAP SuccessFactors HCM

Composite Score
7.7 /10
CX Score
8.1 /10

What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

Company Details

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SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

9% Negative
0% Neutral
91% Positive

Pros

  • Client's Interest First
  • Includes Product Enhancements
  • Acts with Integrity
  • Friendly Negotiation

Feature Ratings

Average 78

HR Systems Interface

85

Benefits Calculation

83

Accounting Systems Interface

78

Self Service Portal

77

Retirement Plan Tracking

77

Compensation Management

76

Time and Attendance

76

Direct Deposit

75

Taxation Deduction

74

Tax Form Preparation

73

Vacation and Leave Tracking

73

Vendor Capability Ratings

Average 72

Ease of IT Administration

78

Business Value Created

77

Ease of Data Integration

77

Ease of Implementation

76

Quality of Features

75

Usability and Intuitiveness

74

Availability and Quality of Training

73

Breadth of Features

73

Vendor Support

71

Product Strategy and Rate of Improvement

71

Ease of Customization

66

SAP SuccessFactors HCM Reviews

Mohammad A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

This the good for management with full security.

Likeliness to Recommend

8 /10

What differentiates SAP SuccessFactors HCM from other similar products?

SAP SuccessFactors is cloud based solution, which means it offers scalability and accessibility.it is helping organization make data driven HR decisions and it's essential to evaluate multiple options.

What is your favorite aspect of this product?

This product is user friendly and intuitive interface is often praised for making it easy for both employees & HR to navigate. It's support for global organizations, including localalization and multi language support. This platform strong focus on data security

What do you dislike most about this product?

SAP SuccessFactors is can be expensive, especially for small and mid-sized businesses with budget constraints.in some cases faces performance issues, particularly when dealing with large datasets or during peak usage time.

What recommendations would you give to someone considering this product?

If needed, consider working with an experienced implementation partner or consultant.you can also think about your organisation growth plans.

Pros

  • Continually Improving Product
  • Trustworthy
  • Client Friendly Policies
  • Generous Negotitation

Maaz R.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Excellent Product for Employemee Managament

Likeliness to Recommend

10 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Ease of use

What is your favorite aspect of this product?

The best part about this product is that it helpes employees track their performance and manage their information. Have perfomance evaluations with reporting managers efficiently .

What do you dislike most about this product?

Everything is great about SAP Successfactors

What recommendations would you give to someone considering this product?

It is highly recommended to be used as a perfect tool for companies to manage employee information and establish a software for performance evaluation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tanvi S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Wonderful Product

Likeliness to Recommend

10 /10

What differentiates SAP SuccessFactors HCM from other similar products?

SAP SuccessFactors HCM stands out with its integration with other SAP systems, cloud-based platform, and a wide range of HR tools, making it ideal for large businesses.

What is your favorite aspect of this product?

My favorite aspect of SAP SuccessFactors HCM is its ability to integrate seamlessly with other SAP systems, providing a smooth and efficient HR management experience across different business functions.

What do you dislike most about this product?

The complexity of the interface can be overwhelming for new users

What recommendations would you give to someone considering this product?

I will recommend thoroughly exploring its features and investing time in training to fully understand its capabilities, as it can be complex but very powerful once mastered

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity