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SAP

SAP SuccessFactors HCM

Composite Score

7.3 /10

CX Score

7.7 /10

10 Reviews Write a Review

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What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

Company Details

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SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

9% Negative

0% Neutral

91% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Feature Ratings

Average 78

Talent Acquisition

Performance Management

Workforce Planning

Learning and Development

Succession Planning

Mentoring and Coaching

Career Pathing

Skills Management

Data and Analytics

Internal Gig and Project Work

Algorithmic Bias Mitigation

Vendor Capability Ratings

Average 79

Breadth of Features

Business Value Created

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Vendor Support

Usability and Intuitiveness

Also Featured in...

Human Capital Management - Enterprise

Score 7.9

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Talent Acquisition Suites

Score 7.5

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Talent Management

Score 7.3

View SAP SuccessFactors HCM in this category (opens in a new tab)

SAP SuccessFactors HCM Reviews

Soban R.

Role: Human Resources
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Beast software for human resources services

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Variety of features, easy to use, easy to integrate

What is your favorite aspect of this product?

Organization chart, job requisition, interview central, position creation, offer approval form, onboarding, performance management, and learning and development

What do you dislike most about this product?

Sometimes it takes time to modify the features you are proposing

What recommendations would you give to someone considering this product?

If you are looking for software that provides comprehensive human resources services, such as talent solutions, core HR, collaboration tools, and workforce analytics, then you should choose this software.

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Effective Service

Aashu K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

User friendly interface and Intuitive Design

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

The extensive suite of HR modules offered by SAP SuccessFactors , which include core HR recruiting ,performance management and learning management and succession planning, sets it apart from other comparable products. From Hiring though retirement, it offers a single platform for managing the full employee lifecycle. The platform facilitates smooth data exchange and streamlined procedures through its integration with other SAP products, including SAP S/4 Hana.

What is your favorite aspect of this product?

Its intuitive design and user friendly interface are my favorite aspect . Employee data and procedure can be managed effectively due to the platform's ease of use and the integration of its many modules. The platforms sophisticated analytics features offer insightful information about performance indicator and workforce trends.

What do you dislike most about this product?

The intricacy of the SAP SuccessFactors is a disadvantage, particularly for business with intricate HR Procedure ,it can take a lot of time and resources to implement and customize the platform, furthermore the platform can be expensive , especially for smaller businesses.

What recommendations would you give to someone considering this product?

I advise carefully assessing the budget and unique HR requirements of the company , The platform works best for businesses with a sizable workforce and intricate HR procedure. To get the most of the platform, its crucial to make the right configuration and training investment . Take into account the platform continuing maintenance and support expense as well.

Pros

Helps Innovate
Continually Improving Product
Reliable
Respectful

Manoj S.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2025

Powerful HR Solution for global companies

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

SAP SuccessFactors is different because it works best for big global companies, gives strong local compliance, and connects smoothly with other SAP systems. It’s a full HR suite covering everything from hiring to payroll, making it stronger for complex, multinational needs compared to others like Workday or Oracle.

What is your favorite aspect of this product?

My favourite aspect of SAP SuccessFactors is that it brings all HR processes into one place – from hiring to payroll – making it easier for companies to manage people globally.

What do you dislike most about this product?

The thing I dislike most about SAP SuccessFactors is that it can be complex and costly to implement, and users often need extra training to use all the features well.

What recommendations would you give to someone considering this product?

Invest in user training and change management so employees get the most value

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

SAP SuccessFactors HCM

What is SAP SuccessFactors HCM?

Company Details

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SAP SuccessFactors HCM Ratings

87 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love SAP SuccessFactors HCM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Talent Acquisition Use of AI to analyze employee profiles for the purpose of sourcing, recruiting, screening, ranking and tracking internal talent for open roles.

Performance Management Ability to capture feedback on an employee's performance e.g. gig work, project work, stretch assignments.

Workforce Planning Provides predictive analytics on existing and emerging skills gaps.

Learning and Development Use of AI to assign, select, recommend, and suggest a variety of learning experiences (formal and experiential) through the use of intelligent matching.

Succession Planning Uses AI to surface potential successors based on their individual skills and experiences.

Mentoring and Coaching Ability to assign, select, and suggest mentors/mentees and/or coaches/coachees.

Career Pathing Use of AI to map and communicate employee career paths dynamically using intelligent matching based on a variety of data sources e.g. profile, location.

Skills Management Use of AI to analyze employee profiles to identify, map, and infer skills and experiences needed for various opportunities (roles, development).

Data and Analytics Predictive analytics, machine learning, data reconciliation, data visualization, data segmentation.

Internal Gig and Project Work Post and search for gig and project work (independent, short or long-term assignments) using a matching algorithm that pushes opportunity to relevant employees.

Algorithmic Bias Mitigation Uses algorithms in making predictions to not create bias.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Human Capital Management - Enterprise

Talent Acquisition Suites

Talent Management

SAP SuccessFactors HCM Reviews

Soban R.

Beast software for human resources services

Likeliness to Recommend

Pros

Aashu K.

User friendly interface and Intuitive Design

Likeliness to Recommend

Pros

Manoj S.

Powerful HR Solution for global companies

Likeliness to Recommend

Pros

Feature Ratings

Talent Acquisition

Performance Management

Workforce Planning

Learning and Development

Succession Planning

Mentoring and Coaching

Career Pathing

Skills Management

Data and Analytics

Internal Gig and Project Work

Algorithmic Bias Mitigation

Vendor Capability Ratings

Breadth of Features

Business Value Created

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Vendor Support

Usability and Intuitiveness