
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSmartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Enables Productivity
- Friendly Negotiation
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Status
Task Reporting
Task Categorization
Add Attachments
Task Prioritization
List Tasks
Due Dates
Notifications
Add Notes
Automated Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
Score 9.1
View Smartsheet in this category (opens in a new tab)
Project Portfolio Management - Midmarket
Score 9.1
View Smartsheet in this category (opens in a new tab)
Project Management - Enterprise
Score 8.9
View Smartsheet in this category (opens in a new tab)
Smartsheet Reviews

Richard S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2024
Automating processes during project management
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Process automation has led us to close new businesses, add our team to new projects, and innovate in the different areas of our company. The team now coordinates much more efficiently since we have the collaboration functions, scalability of the sheets, automated data collection, customization, and configuration, all of which is a compendium of possibilities for saving time, money, and has even allowed us to improve our annual ROI. Another positive point is the ease of carrying out collaborative work as a team, this being a fundamental part of our daily work to follow the workflow and coordinate the parts of our teams in the departments.
What is your favorite aspect of this product?
Smartsheet has allowed us to manage our projects and follow a line of work very efficiently from day one. It provides an interface packed with tools that has allowed us to automate work processes, from information collection, data analysis and report preparation, which is a comprehensive management of different work projects. Smartsheet is an easy-to-use platform, our work team has easily adapted to each function and any new features from the support team and the support material provided in its library have been the necessary support to improve and facilitate our navigation on the platform.
What do you dislike most about this product?
Our work team has adapted perfectly to the functions provided by Smartsheet, it has facilitated our work, it has been easy to use, it has automated various processes, integrated our work team and even customer support has always been attentive. Every part of the platform has been exactly what we needed, so I can't find any negative aspects to highlight; when something fails, an update is always there to fix it.
What recommendations would you give to someone considering this product?
I understand that with so many tools, Smartsheet can become an overwhelming tool, but it provides each and every one of the possibilities to correctly understand the function of the entire platform. My recommendation is to get more information about the entire function and thus facilitate the integration process.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Sep 2024
Great product, great people!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.

umu k.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
My main work and project management tool.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
With its project management skills and spreadsheet versatility, Smartsheet gives users more control than traditional solutions.
What is your favorite aspect of this product?
The upgraded automation engine permits complex conditional logic operations, increasing efficiency.
What do you dislike most about this product?
Large datasets or project information may slow performance.
What recommendations would you give to someone considering this product?
Smartsheet is perfect for organizations and groups who seek a versatile project management application with modern automation and integration.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
