What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

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Awards & Recognition

Smartsheet won the following awards in the Task Management category

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Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Friendly Negotiation
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 85

Task Assignment

86

Task Status

86

Task Reporting

86

Task Categorization

86

Add Attachments

85

Task Prioritization

85

List Tasks

85

Due Dates

85

Notifications

85

Add Notes

84

Automated Workflow

83

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Quality of Features

86

Breadth of Features

84

Business Value Created

84

Ease of IT Administration

84

Usability and Intuitiveness

82

Ease of Data Integration

82

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Smartsheet Reviews

Lehar A.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Honest Review of Smartsheet

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Smartsheet stands out from others because of it's feature of adding attachment and automation.

What is your favorite aspect of this product?

Before using Smartsheet, I used to work on Excel a lot, but Smartsheet is really the best tool to professionally work on. I can even add attachments and add automation, so I don't have to mail the file after any changes. I can easily automate it and the person can get notification.

What do you dislike most about this product?

nothing at all.

What recommendations would you give to someone considering this product?

First of all, explore all it's features, and you might get confuse initially using it, but trust me, it really is the best tool to manage all your projects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Siddharth j.

  • Role: Operations
  • Industry: Education
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jun 2024

Product is outstanding with limited formulas

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

It provides various automation, notifications and reminders features. We can also attach documents in each row which is unique

What is your favorite aspect of this product?

I am satisfied however, few excel formulas does not work in Smartsheet

What do you dislike most about this product?

Few excel formulas does not work

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Rachel H.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

SmartSheet helps us and organizes our teamwork

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

Making a board is a big help. No matter where you paste the data, it will always be in the same format. The sheet supports multiple users at once, and unlike Excel, filters used by one person will not affect the work of the other.

What is your favorite aspect of this product?

I like the intuitive design, adaptability in creating different types of sheets, powerful project management capabilities, customizable templates, wide range of integrations and continuous updates in Smartsheet work together to make teams more efficient and productive.

What do you dislike most about this product?

It can be quite annoying when two users try to enter data into the same column at the same time because the previous entry is often overwritten. This seems to be happening more frequently lately and usually occurs when you launch Smartsheet for the first time each day; At other times it opens and loads the sheets quickly.

What recommendations would you give to someone considering this product?

If I want to improve my company's productivity or just make some minor adjustments, I can use Smartsheet to keep track of everything. With your help, I can keep everyone informed about the project and send friendly reminders. It seems like everyone involved in the project is choosing to take a slightly different tack. The ability to monitor other team members even when they are not actively participating is another advantage.

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Saves Time

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