
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Enables Productivity
- Friendly Negotiation
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Reporting
Task Status
Task Prioritization
Add Attachments
Task Categorization
List Tasks
Due Dates
Notifications
Add Notes
Automated Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
Score 9.1
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Project Portfolio Management - Midmarket
Score 9.1
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Project Management - Enterprise
Score 9.0
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Smartsheet Reviews

Dio (Dionisios) F.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Customizable solutions for work at any scale
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet offers a wide variety of views, workflows, reports and dashboards to record and track your plans, resources and timelines. Whether you're dealing with projects or multifaceted, enterprise-wide initiatives, it adapts to your needs. It is ideal for organizations looking to improve processes, create workflows, manage input through forms, and display data through dashboards.
What is your favorite aspect of this product?
Companies of all sizes can make scale adjustments with confidence and deliver value as business needs change. Chances are, Smartsheet will integrate with the software you use every day. Because if it works for you, it works for us. With a working enterprise platform, organizations can focus on innovation with confidence.
What do you dislike most about this product?
Perhaps an integration that picks up the type of work plan that has been developed and offers recommendations. Chart, card and dashboard components could be more customizable visually. Compared to Power BI features, Smartsheet dashboards don't look interesting. We need more colors, more graphics, possibility to put animated images in the background.
What recommendations would you give to someone considering this product?
You work flexibly and securely, from small projects to large-scale processes and entire portfolios. Track and visualize your work as you prefer, easily switching between several views: Grid, Card, Gantt or Calendar. has been fundamental to achieve a group task of project management. Without a doubt, I have been able to obtain great formality in simple processes; it has given a systematic projection for all departments to use to control task procedures.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation
Please tell us why you think this review should be flagged.

Carlos Eduardo R.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2022
Smartsheet, the execution of jobs in companies
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
We have great operations management and tasks which carry a fulfillment with Smartsheet directly to manage daily sales operations as well as build a dashboard to have important information about opportunities, closed deals, proposed products, we specialize in the registration of spreadsheets, integrating formulas, which allows a useful control.
What is your favorite aspect of this product?
We have good opportunities to effectively automate deadlines and specific checkpoints in a calendar using the numerous options offered by the program mainly for the management of projects that occur frequently as also the main tasks of each project and secondary and of course the generation of documents is another great feature, as reports are also generated with automations.
What do you dislike most about this product?
It has small degrees of difficulty when exporting project information in standard formats and of course It should have more search parameters in the projects and improved notifications for the mobile application as well as the enablement of attaching element in an automated workflow.
What recommendations would you give to someone considering this product?
Smartsheet is recommended as a tool for project managers to effectively manage their team and keep projects on track. It is well suited for organizations looking to improve processes, build workflows, manage input information through forms and display data through dashboards for better performance of organizational parts.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.

Genyerbet Jose V.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Smartsheet: Projects are a success
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Useful for team jurors who are unfamiliar with creating a planning schedule but need to arrange and assign tasks to various team members. The organization is currently in the process of maturing.
What is your favorite aspect of this product?
Being able to use a tool that has some familiarity takes time away from training and orienting employees to a new tool and allows a strategy to get off the ground.
What do you dislike most about this product?
Could have a more user friendly interface or module to manage files uploaded to folders instead of attachments, it is available for external integration, but you have to pay to use it, would be nice if some integrations were built in.
What recommendations would you give to someone considering this product?
If you have several users who use Excel or Google Sheets for personal project management, this tool will be very useful and somewhat familiar. If you have a very large program, you might consider looking at more advanced platforms.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Caring
Please tell us why you think this review should be flagged.
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