
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Enables Productivity
- Friendly Negotiation
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Status
Task Reporting
Task Categorization
Add Attachments
Task Prioritization
List Tasks
Due Dates
Notifications
Add Notes
Automated Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
Score 9.1
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Project Portfolio Management - Midmarket
Score 9.1
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Project Management - Enterprise
Score 8.9
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Smartsheet Reviews

Carlos Eduardo R.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2022
Smartsheet, the execution of jobs in companies
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
We have great operations management and tasks which carry a fulfillment with Smartsheet directly to manage daily sales operations as well as build a dashboard to have important information about opportunities, closed deals, proposed products, we specialize in the registration of spreadsheets, integrating formulas, which allows a useful control.
What is your favorite aspect of this product?
We have good opportunities to effectively automate deadlines and specific checkpoints in a calendar using the numerous options offered by the program mainly for the management of projects that occur frequently as also the main tasks of each project and secondary and of course the generation of documents is another great feature, as reports are also generated with automations.
What do you dislike most about this product?
It has small degrees of difficulty when exporting project information in standard formats and of course It should have more search parameters in the projects and improved notifications for the mobile application as well as the enablement of attaching element in an automated workflow.
What recommendations would you give to someone considering this product?
Smartsheet is recommended as a tool for project managers to effectively manage their team and keep projects on track. It is well suited for organizations looking to improve processes, build workflows, manage input information through forms and display data through dashboards for better performance of organizational parts.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Inspires Innovation
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Genyerbet Jose V.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Smartsheet: Projects are a success
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Useful for team jurors who are unfamiliar with creating a planning schedule but need to arrange and assign tasks to various team members. The organization is currently in the process of maturing.
What is your favorite aspect of this product?
Being able to use a tool that has some familiarity takes time away from training and orienting employees to a new tool and allows a strategy to get off the ground.
What do you dislike most about this product?
Could have a more user friendly interface or module to manage files uploaded to folders instead of attachments, it is available for external integration, but you have to pay to use it, would be nice if some integrations were built in.
What recommendations would you give to someone considering this product?
If you have several users who use Excel or Google Sheets for personal project management, this tool will be very useful and somewhat familiar. If you have a very large program, you might consider looking at more advanced platforms.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Caring
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Shawne P.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2022
Best tool for project and portfolio management.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is a solid and amazing tool for project and portfolio management. I like how easy it is to implement and set up. It allows us to manage our projects from anywhere anytime. It is super easy to create and allocate new tasks to colleagues.
What is your favorite aspect of this product?
Smartsheet enables me to organize and manage my daily projects and tasks with ease. It is one of the easiest application i have ever encountered. The interface is very intuitive and user-friendly thus making it quite easy to learn and use. The customer support team is readily available anytime.
What do you dislike most about this product?
I can't remember anything that disappointed me while using Smartsheet.
What recommendations would you give to someone considering this product?
To all prospective customers, i recommend Smartsheet for project and portfolio management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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