
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSmartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Enables Productivity
- Friendly Negotiation
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Status
Task Reporting
Task Categorization
Add Attachments
Task Prioritization
List Tasks
Due Dates
Notifications
Add Notes
Automated Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
Score 9.1
View Smartsheet in this category (opens in a new tab)
Project Portfolio Management - Midmarket
Score 9.1
View Smartsheet in this category (opens in a new tab)
Project Management - Enterprise
Score 8.9
View Smartsheet in this category (opens in a new tab)
Smartsheet Reviews

Javier J.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
A tool with many important options
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Especially useful for team members who have no knowledge of building a project plan, but need to organize and assign tasks to various team members. Also external marketing partners use it as an input form tool to collect information from customers attending events and webinars Smartsheet is really intuitive and useful in these areas.
What is your favorite aspect of this product?
Covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options. create custom reports and publish them to the web easily, filter available content based on the user viewing the resource, comments, attach files, testing, reminders and automations all in the same interface. A somewhat complex program, but with its benefits for the future.
What do you dislike most about this product?
In a visual and aesthetic aspect the graphics, cards and control panel components could be more customizable, Zapier is available for external integration, but for its use it has an additional cost, it would be good if some integrations were built in Smartsheet to have more variability and with lower cost and its Problems connecting with legacy software through API or other methods.
What recommendations would you give to someone considering this product?
It works very well as a tool for project managers to effectively manage their team and keep projects on track. For us the excellent performance to encourage task organization; the learning curve is easy, you will be able to use it correctly. If you have a small to medium sized project that needs to be managed on a central axis, Smartsheet would be a great choice.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.

Mohamed E.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
The best spread sheet and Project management tool
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet having automated workflow which makes life easier, The solution Center have various templates which can be easily used plus the Dashboard which allows you easily to monitor the project progress and to identify any red flags, Overall, it gives you a full control on the project process and you can easily set automated mails and automated notifications
What is your favorite aspect of this product?
The best in Smartsheet is the Dashboard, its amazing dashboard as it gathers all the required data from the project progress and show it on the dashboard which allow also to migrate several projects in one dashboard
What do you dislike most about this product?
I didn't found any issues on Smartsheet but sometimes when the data siza is high it takes sometimes in loading
What recommendations would you give to someone considering this product?
If you want a project management app which can be easily integrated with your internal system, so you have to try Smartsheet as it allows you to attach what files you want plus the ability to monitor your project progress
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

David Antonio O.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2022
Smartsheet is the best chart manager on the market
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
With the speed and quality that Smartsheet allows us to deliver everything in record time. We have been able to track all of our processes through the automation features that Smartsheet has given us from the beginning. The level of learning is extensive. Creating forms and being able to add columns easily has been the best thing that Smartsheet presented us with in our license.
What is your favorite aspect of this product?
Smartsheet allows you to automate the entire work schedule in all areas necessary to do an exceptional job making use of numerous tools and without allowing any type of collapse when working. It has allowed us to synchronize almost perfectly and gives us security when sending copies of files internally on our network. It is like any Excel spreadsheet, but with many more tools.
What do you dislike most about this product?
If you do not have previous experience with this software, it can be difficult to use it for the first time. We need that when we buy the license it comes with tutorials so we do not have to make the external expense of training our novice employees.
What recommendations would you give to someone considering this product?
Overall it is a decent application. We had a lot of trouble trying to use their giant template in terms of features and what the tool can and cannot do. Some aspects of this tool are limited (even for the more advanced accounts). Your support agent could not help us when it comes to templates.
Pros
- Trustworthy
- Efficient Service
- Respectful
- Altruistic
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
