

In Partnership With SelectHub

What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Saves Time
- Helps Innovate
- Efficient Service
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Generative AI templates
Portfolio Governance
Project Prioritization
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Smartsheet Reviews

Natasha T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Awesome Product!!
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
The user friendly features.
What is your favorite aspect of this product?
I like the sorting capabilities and organizing functions.
What do you dislike most about this product?
Nothing...I love smart sheet for tracking deliverables. I use this in place of basic excel.
What recommendations would you give to someone considering this product?
Take all the training so you can take full advantage of all the functionalities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Silvia K.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2024
The All-in-One Platform for Smarter Workflows
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is great for colleges because it combines easy-to-use spreadsheets with project tools, helping students and teachers work together, track goals, and manage projects.
What is your favorite aspect of this product?
I really like how it helps students and teachers stay organized by tracking tasks and making group work easy to manage.
What do you dislike most about this product?
The advanced features, like automation and integrations, can be confusing and take time to understand.
What recommendations would you give to someone considering this product?
I’d suggest beginning with Smartsheet’s simple features to get used to it, and then slowly trying out advanced tools like automation and integrations.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Sep 2024
Great product, great people!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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