

In Partnership With SelectHub

What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Saves Time
- Helps Innovate
- Efficient Service
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Generative AI templates
Portfolio Governance
Project Prioritization
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
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Smartsheet Reviews

umu k.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
My main work and project management tool.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
With its project management skills and spreadsheet versatility, Smartsheet gives users more control than traditional solutions.
What is your favorite aspect of this product?
The upgraded automation engine permits complex conditional logic operations, increasing efficiency.
What do you dislike most about this product?
Large datasets or project information may slow performance.
What recommendations would you give to someone considering this product?
Smartsheet is perfect for organizations and groups who seek a versatile project management application with modern automation and integration.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.

Ralf K.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Smartsheet Dashboards: Track Progress in Real Time
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
What sets Smartsheet apart is its customizable dashboards. Users can create fully customized views by pulling in a wide variety of project data, including tasks, budgets, timelines, and more. The dashboard offers multiple widgets to visualize workloads, dependencies, statuses, and other metrics. Team members can easily see the project status without having to dig through reports. The data can be filtered or grouped in different ways within each widget.
What is your favorite aspect of this product?
Smartsheet's powerful dashboard capabilities make it easy for project managers to keep track of progress and maintain visibility. Smartsheet provides unparalleled visibility. As a project manager, I can easily monitor progress, identify issues, and address concerns. Dashboards save time by consolidating important information in one place. Live updates ensure team members are always up-to-date on task and assignment changes.
What do you dislike most about this product?
The layouts are functional, but not very attractive. However, in a project tracking tool, usability is more essential than aesthetics.
What recommendations would you give to someone considering this product?
Overall, Smartsheet's powerful dashboards provide significant value for any organization managing projects, workflows, or tasks. Smartsheet dashboards provide customized views of significant metrics, real-time updates, and transparent progress sharing across teams. They help project managers, team leads, and individual contributors stay aligned and informed. Smartsheet is an essential tool for any business or team focused on successful project delivery.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ciprian P.
- Role: Operations
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Dec 2023
Smartsheet is a Fit-for-Purpose tool!
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Easy to use, no license needed for users, even i they can update. You need a license only if you create new Sheets or Templates
What is your favorite aspect of this product?
Little to no learning curve for new users
What do you dislike most about this product?
A little more flexibility in choosing options in Reporting and creating "calculated" reporting capabilities
What recommendations would you give to someone considering this product?
Just start using it, you'll see results right away!
Pros
- Trustworthy
- Caring
- Client Friendly Policies
- Fair
Please tell us why you think this review should be flagged.
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