Smartsheet

What differentiates Smartsheet from other similar products?

We have a lot of external staff in our company, so we needed a tool to help us manage our tasks efficiently. We chose Smartsheet because it is user-friendly and has many features. The templates are also handy for new staff to Smartsheet, as they can follow the examples and get started quickly. Another feature we like is the toolbar, which is similar to Excel. It makes it easy to edit and format our sheets, and it doesn’t feel unfamiliar to staff who are used to working with spreadsheets. We also appreciate the filter function, which lets us sort and search our data by various criteria.

What is your favorite aspect of this product?

We have to make reports often, and the Solution Center has ready-made templates that we can use or modify as we need. Another thing we like about Smartsheet is the simplicity of its interface. It feels like using desktop software, even though it’s cloud-based. As a marketing company, we work on projects that require us to break down our tasks into smaller units. Smartsheet is perfect for this, as it has a WBS (work breakdown structure) feature that lets us create hierarchies and dependencies among our tasks.

What do you dislike most about this product?

We think it would be nice if Smartsheet had an online chat system that could connect us with our external staff easily. Sometimes we need to communicate with them quickly and directly, and it would be great if we could do that within Smartsheet. We would like to see a feature that lets us click on a button and start a chat with anyone using Smartsheet, even if they are not in our company network or using Skype.

What recommendations would you give to someone considering this product?

We would recommend Smartsheet to any company with a lot of staff who are not very IT-savvy. You can also customize your sheets according to your needs and preferences. Smartsheet is a versatile and powerful tool that can boost your productivity and collaboration. We can filter by status, comments, dates, owners, etc. It is convenient when we have a lot of data and need to find specific information quickly. We can assign owners, set deadlines, track progress, and attach files to each task. It’s very convenient and helps us stay organized and on track.

What differentiates Smartsheet from other similar products?

Smartsheet is designed to be a user-friendly product making it easier for users to quickly learn and use especially to those who have no prior experience.

What is your favorite aspect of this product?

Smartsheet provides a wide range of collaboration features that enables team members to work together on projects in real-time.

What do you dislike most about this product?

Reporting options in Smartsheet , are not as robust and may need to use external tools to generate more advanced reports.

What recommendations would you give to someone considering this product?

Before choosing Smartsheet, you should ensure you evaluate your specific need. This will help in making informed decision.

What differentiates Smartsheet from other similar products?

Since our company has a lot of external staff, we were looking for a tool that could manage tasks and decided to introduce Smartsheet because it is easy to use. Since there is a template, even staff without IT knowledge could learn it relatively quickly. The toolbar is similar to Excel, so even staff using it for the first time will not feel uncomfortable. Filter items can be freely configured, which is convenient. Statuses and comments can also be added to the filter targets, which makes searching easier even if the amount of data is enormous. You can also attach files, it's very convenient, and you can't miss it

What is your favorite aspect of this product?

The Solution Center is also helpful. We create reports frequently, and the Solution Center also has report templates that make it easy. It may be trivial, but the fact that the function can be started in one step is also an evaluation point. Although it is a cloud system, the operability is very close to that of on-premises software. Due to the characteristics of the marketing profession, I work on a project basis, so I always manage tasks by extracting WBS. Smartsheet is the perfect tool for WBS. The intuitive operations, such as adding jobs, setting hierarchies, setting owners and entering progress rates, are beneficial.

What do you dislike most about this product?

No particular enhancements, but if there is an online chat system, I think it will be even more convenient. I would like you to create a system that connects you to the other party at the click of a button, even if it is an external Skype.

What recommendations would you give to someone considering this product?

Recommended for companies with a lot of staff who lack IT knowledge. Even people not good at web systems can operate it as local software. Sharing information is much easier now. Most of our staff comes to work once a week, so it was difficult to share information. If it's not very important information, it's OK to pass it around once a week, but if it's time-sensitive work, I don't have that kind of leeway. With Smartsheet, I can keep track of my daily tasks so I don't miss any work. Quality control sheets can be easily created with Smartsheet, so I use them to avoid careless mistakes in my work!