

In Partnership With SelectHub

What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Saves Time
- Helps Innovate
- Efficient Service
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Generative AI templates
Portfolio Governance
Project Prioritization
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Smartsheet Reviews
David G.
- Role: Human Resources
- Industry: Entertainment
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Smartsheet simplifies project management
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Its simple form layouts speed up the process of updating spreadsheets, and its pre-configured templates necessitate only a few moments of preparation before they can be put to use. The speed and accuracy with which this software completes jobs astounds me.
What is your favorite aspect of this product?
Smartsheet's ability to streamline and simplify project management procedures is a major selling point for me. Its robust, automatic features streamline team collaboration and communication, cutting down on wasted time and effort.
What do you dislike most about this product?
Smartsheet's dashboards are too rigid for my liking when it comes to monitoring KPIs. It's hard to identify omissions because there are almost no visual clues, like tables borders and other markings.
What recommendations would you give to someone considering this product?
Ability to collaborate with teams located all over the world using a consistent methodology that requires no handholding or explanation. Giving me a centralized location to save everything and simple access for other team members
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
Chris D.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2023
Effective teamwork tool with an intuitive UI
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Work together effortlessly with an intuitive UI. When there are several people involved in a specification, the smartsheet is an ideal central location for all of the relevant information. The software's user interface was so well thought out that I had no trouble picking it up and running.
What is your favorite aspect of this product?
Because much of our work is still done remotely and coordinated online post-COVID, having access to similar sheets and information, generating reports for one another, and staying current on work progress and needs has been invaluable.
What do you dislike most about this product?
Although it's highly adaptable, it might be time-consuming to set up the many sheets required to generate sufficient data for effective use of the available reports and workspaces. It is really comprehensive, and the degree of simplicity you experience depends on the level of effort you put into it.
What recommendations would you give to someone considering this product?
It can be used for a variety of purposes. It's easier to use than a spreadsheet, but it still includes all the features you'd expect, plus you can tailor it to your exact specifications with filters and automation.
Pros
- Efficient Service
- Inspires Innovation
- Helps Innovate
- Continually Improving Product
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Shaun R.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Feb 2023
Smartsheet improved project cooperation
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet has a suite of collaborative features, such as file sharing, alert systems, version control, note keeping, task assignment, and more. With the aforementioned, I can ensure that my entire team is aware of how our projects are developing at all times.
What is your favorite aspect of this product?
When it comes to user friendliness, SmartSheet is in a league of its own. SmartSheet's intuitive design has made it a pleasure to work with from the very first moment. It is really impressive that in SmartSheet we are able to create individualized environments that handle all of our problems with regard to intelligent calendars, forms, and project management overviews, amongst other things.
What do you dislike most about this product?
The primary motivation for our use of Smartsheet thus far has been the requirement for efficient project management. This has necessitated the incorporation of automated procedures into our workflow and the acceleration of both project completion and collaboration.
What recommendations would you give to someone considering this product?
My team has trouble relying solely on Smartsheet to manage all kinds of projects because it does not enable hybrid project management approaches.
Pros
- Reliable
- Security Protects
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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