

In Partnership With SelectHub

What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Saves Time
- Helps Innovate
- Efficient Service
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Generative AI templates
Portfolio Governance
Project Prioritization
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Smartsheet Reviews

Josue H.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: IT Leader or Manager
Submitted Nov 2022
Minimize risk to maximize business impact
Likeliness to Recommend
What is your favorite aspect of this product?
It is a great project management tool. The reason is that it is very flexible. It's very similar to Excel. So, users understand it, which makes it a little bit easier to use for the vast majority; it does a very good job of creating Gantt charts. It is widely used for compiling the status of various projects.
What do you dislike most about this product?
Prioritizing can be very difficult and sometimes tough decisions need to be made. If the portfolio management team cannot make those decisions or is not empowered to do so, it can lead to decreased efficiency within the organization.
What recommendations would you give to someone considering this product?
Smartsheet is your project customization feature. It's a great solution because you can add your own WBS. Another feature that's valuable in the solution is when you have those connections, you have that API, you have an isolated space and you can create a solution, it's a tremendous product because you can extract data. You can enter the formulas and do a lot of the automation. Adding quotes and links to the vendor's site; Smartsheet allowed us to integrate the quote into the project seamlessly.
Pros
- Helps Innovate
- Inspires Innovation
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Jessica S.
- Role: Human Resources
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Nov 2022
Smartsheet has been essential for managing project
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is a cloud-based project management and collaboration tool. Use its tabular user interface, reminiscent of Microsoft Excel, to delegate labor, monitor projects, organize schedules, collaborate on papers, and handle other administrative duties. It helps us keep track of everything from website development to app development to content creation and social media marketing efforts.
What is your favorite aspect of this product?
If you are comfortable with Microsoft Excel, you will have no trouble learning to use the Smartsheet platform. Smartsheet offers a straightforward design that makes learning it possible for even those who aren't tech savvy. It's important to remember that the UI may seem too basic for some users, prompting them to seek out alternatives. Smartsheet is an excellent choice for centralized project management of any size.
What do you dislike most about this product?
To put it mildly, it's a bit cumbersome. The capabilities it offers are limited. Functionality may be too basic for some larger businesses. The interface might use some polishing; I'm constantly aware of the lag when I switch between different tasks.
What recommendations would you give to someone considering this product?
Utilizing Smartsheet has been crucial in completing a project management activity that required teamwork. Without a doubt, I've been able to get a tremendous formality in the simplest of operations; it's given a methodical projection, so that all departments use it to regulate the ways in which activities are carried out. Of critical importance, it excels at documenting spreadsheets and incorporating formulae, enabling utility control for those already versed in the fundamentals of excel spreadsheet enhancement.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
Please tell us why you think this review should be flagged.
Shawne P.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2022
Best tool for project and portfolio management.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is a solid and amazing tool for project and portfolio management. I like how easy it is to implement and set up. It allows us to manage our projects from anywhere anytime. It is super easy to create and allocate new tasks to colleagues.
What is your favorite aspect of this product?
Smartsheet enables me to organize and manage my daily projects and tasks with ease. It is one of the easiest application i have ever encountered. The interface is very intuitive and user-friendly thus making it quite easy to learn and use. The customer support team is readily available anytime.
What do you dislike most about this product?
I can't remember anything that disappointed me while using Smartsheet.
What recommendations would you give to someone considering this product?
To all prospective customers, i recommend Smartsheet for project and portfolio management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
