

In Partnership With SelectHub

What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Saves Time
- Helps Innovate
- Efficient Service
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Generative AI templates
Portfolio Governance
Project Prioritization
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Smartsheet Reviews
- Role: Operations
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Aug 2022
Excellent platform for project planning and track
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Jill M.
- Role: Human Resources
- Industry: Utilities
- Involvement: End User of Application
Submitted Aug 2022
Giants Goals Teams Platform
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It is simple to use . Accommodate many entries. Flexible and secure.
What is your favorite aspect of this product?
Team is able to share ideas and techniques as project goes ahead.
What do you dislike most about this product?
So far it has never disappointed us since we applied it.
What recommendations would you give to someone considering this product?
To work smart and achieve big goals use Smartsheet.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Tammy G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
The best alternative to Excel out there
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
When linked files are formed, when one file is edited and saved, other files immediately store the updated information when you refresh the screen. This is a great feature of smart sheet. Additionally, we may interact (text) with our colleagues depending on row item revisions, as well as the options for which columns to include in the reports we make.
What is your favorite aspect of this product?
Using Smartsheet, you may remain organized at all times. It's a fantastic tool for keeping you on track. If necessary, you're able to operate in a team and meet tight deadlines. The ability to immediately attach documents/files to Smartsheet line items is a big plus for me. It's a huge time-saver when it comes to document review and collaboration.
What do you dislike most about this product?
Smartsheet's layouts and formats can be somewhat convoluted at times. It takes some time to get used to, but once you do, it's a terrific way to remain on top of your to-do list.
What recommendations would you give to someone considering this product?
It is significantly easier to collaborate with external parties using Smartsheet than it is to collaborate with inside corporate parties using a Google docs + Box account. Using this tool, you may outline a project, assign tasks, and gather documentation for it. You can also upload documents, provide comments, and collaborate on them with others.
Pros
- Helps Innovate
- Effective Service
- Respectful
- Acts with Integrity
Please tell us why you think this review should be flagged.
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