

In Partnership With SelectHub

What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Saves Time
- Helps Innovate
- Efficient Service
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Generative AI templates
Portfolio Governance
Project Prioritization
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Smartsheet Reviews
Donald M.
- Role: Finance
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2022
Not fully satisfied in Smartsheet but so thankful.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is really a great tool that has helped create, organize and manage all projects. Also we use the tool internally to host files, data and articles for future reference. The is ease in setup with the ability to handle the workflow of our system. This platform ruther offers great automation features. It really great one can create structure by connecting multiple sheets. These spreadsheets are simple to use and contains correct information in them.
What is your favorite aspect of this product?
Smartsheet has helped us save more of our time which was greatly lost. This is due to the ability to create forms directly from smartsheet for data to be added quickly and efficiently.
What do you dislike most about this product?
inavailability of ease in communication with fellow colleagues due to lack of chat option. This really affects negatively. Also it's functionality is not of high caliber. Nothing else really affects negatively.
What recommendations would you give to someone considering this product?
This platform really requires more skill hence recommend it to the highly skilled.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Inspires Innovation
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Zoie G.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
"Great project management software."
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
the program has good customer service, it is better than other programs.
What is your favorite aspect of this product?
You can create, organize, and manage your projects using Smartsheet, a project management software that has everything you need. Strong analytics and reporting capabilities make it a powerful tool for teams. It's useful to be able to flip between perspectives while dealing with several stakeholders, which is why I use Smartsheet. The ability to convert from a spreadsheet to cards and a critical route is important since everyone has different needs for comprehending task details and links.
What do you dislike most about this product?
Only the most basic activities may be tracked in a log that is inadequate for big organizations, and it's difficult to use for beginners. Although it isn't prohibitively pricey, other spreadsheet programs just can't compete with it. They could also consider highlighting the links that bind and the obligations that each individual has. Of course, this is a difficult process, which is why we have project management. Although this may seem like a little point, I have found that this is a common issue across most all project management software programs that I've used.
What recommendations would you give to someone considering this product?
It's easier to grasp if you've worked with spreadsheet software before. A well-versed Smartsheet user may be of great assistance if you run into any issues. In the end, Smartsheet's many alternatives and viewpoints are worth the effort. You'll be content as long as you keep learning and doing new things with the resources you've been given.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service
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Sandra H.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Useful tools help with all my business needs.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
The key issue that we are addressing is intercommunication, which allows our teams to keep up to speed on all project changes. The result is more efficient and straightforward team communication. We used to handle things manually for a long time, and although it wasn't bad, it was inconvenient, especially when attempting to obtain file and property changes. SmartSheet handles a variety of issues, but the most significant is providing a secure location to store all project data. Setting antecedents allows you to keep track of time and auto-complete dates.
What is your favorite aspect of this product?
SmartSheet makes it simple to turn timelines into readable outlines. Dates and tasks may be readily modified and updated. The comments area is the perfect thing for what my company does. It allows us to keep track of everything from our leads to internal discussions. I particularly enjoy how we can immediately upload documents and photographs to a certain column or row. This helps us to keep things organized in our field. For example, we may include the relevant papers as well as images of a property in one of the rows, which is normally the address of the property.
What do you dislike most about this product?
If you have a lengthy timeline, it can take a while, but that is not Smartsheet's responsibility. Sheet page layouts can be a little smoother to deal with, but they can sometimes be excessively busy, especially in mobile apps.
What recommendations would you give to someone considering this product?
If you're searching for a simple way to keep track of time. It is highly efficient if you know how to utilize the tools. Before making your own timetables, ensure sure your personnel are well trained. Smartsheet is a great tool to use, especially if you're in the lead and sales sector. It will help you expand your firm and stay organized.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
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